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Checked 24 October 2026

How to cancel Amazon Music Unlimited

Amazon.com Services LLC provides Amazon Music Unlimited to customers in the United States. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Amazon Music Unlimited so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Amazon Music Unlimited until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Amazon Music Unlimited never cancels
Cancel Amazon Music Unlimited for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Amazon Music Unlimited

Fill out one short form. We mail an official termination letter to Amazon Music Unlimited's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Amazon.com Services LLC, C/O Amazon.com, Attn: Legal DepartmentP.O. Box 81226Seattle, WA, 98108-1226USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Amazon Music Unlimited subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Amazon Music Unlimited yourself

TLDR: In Amazon Music settings, select Cancel under Unlimited, or cancel with Apple, Google Play or your phone company if they bill you. You can keep listening until the plan ends, and fees already paid are not refunded.

Cancel in Amazon Music settings

Amazon bills you.

  1. 01Go to Your Amazon Music Settings and sign in.
  2. 02Open the Amazon Music Unlimited section.
  3. 03Select the Cancel option in your Subscription Renewal details.
  4. 04Confirm the cancellation.

The terms also let you cancel by contacting Amazon customer service. Amazon does not publish a phone number or email for that on these pages.

Cancel with Alexa

You signed up through Amazon and have an Echo or other Alexa-enabled device.

  1. 01Say "Alexa, cancel my Amazon Music Unlimited subscription."

Cancel with Apple, Google Play, or your mobile provider

The Apple App Store, Google Play, or a mobile service provider bills you. Amazon says their cancellation and refund rules apply.

  1. 01If you bought the plan in the Amazon Music app on an iPhone or iPad, cancel it in your Apple subscription settings. Amazon cannot cancel that plan, change its card, or refund it.
  2. 02If Google Play or a mobile service provider bills you, cancel with that company.

After you cancel with Apple, the plan continues until the end of the current billing cycle. Plans from Apple, Google Play, or a mobile provider cannot be paused.

How to know it worked

  • You can keep using Amazon Music Unlimited until the plan ends.
  • After that, Unlimited songs and podcasts in your library are grayed out, and playback is removed.
  • On an Individual Plan, and for the account holder on a Family Plan, the selected audiobook ends with the billing cycle.

Watch out for

  • Prime Music comes with Amazon Prime. This guide is for the separate paid plan, Amazon Music Unlimited.
  • Prime members pay $11.99 a month or $119 a year. Other customers pay $12.99 a month. A Family Plan is $21.99 a month, or $219 a year for Prime members, for up to six people. A qualifying student pays $5.99 a month. One Echo or Fire TV on the Single Device Plan is $6.99 a month.
  • The plan renews on its own unless you say so before the charge. Amazon notifies you before a price increase, and the higher price waits until the next term.
  • Pausing is not cancelling. It starts at the end of the billing cycle and the plan resumes on its own. You cannot pause an annual plan, a free trial, a promotion, or a plan from Apple, Google Play, or a mobile provider.
  • People invited to a Family Plan can buy on Amazon with the payment method that pays for the plan. A student price lasts while enrollment is verified, for at most 4 years after signup.

Amazon Music Unlimited refunds

  • If Amazon bills you, fees already paid are not refunded, even if you did not use the service.
  • If Amazon discontinues your Unlimited plan and you signed up directly, it gives a prorated refund of the fees paid for that plan.
  • Apple, Google Play, or a mobile provider bills you? Their refund rules apply. Amazon cannot refund a plan bought through Apple.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Amazon Music Unlimited

  • You cannot log in, or do not remember the email

    The notice goes to Amazon's legal department in Seattle in your name and address. No login, no password.

  • A family member can still spend on your card

    The notice cancels the Family Plan that those purchases use.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Amazon until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Amazon Music Unlimited

What people ask about Amazon Music Unlimited.

What does Amazon Music Unlimited cost?

On Amazon's FAQ, Prime members pay $11.99 a month or $119 a year, and other customers pay $12.99 a month. A Family Plan is $21.99 a month, or $219 a year for Prime members. Students who qualify pay $5.99 a month. The Single Device Plan is $6.99 a month.

Is this the music that comes with Amazon Prime?

No. Prime Music is included with Prime. Amazon Music Unlimited is the separate paid plan, with its own Individual, Family, Student, and Single Device prices.

When does an Amazon Music Unlimited cancellation take effect?

You keep the plan until it ends. Then Unlimited songs and podcasts are grayed out and playback is removed. An Individual subscriber, and the Family Plan account holder, also lose the selected audiobook at the end of the billing cycle.

Can I get a refund from Amazon Music Unlimited?

If Amazon bills you, fees already paid are not refunded. If Apple, Google Play, or a mobile provider bills you, ask them. Amazon gives a prorated refund only if it discontinues a plan you bought directly.

I bought Amazon Music Unlimited on an iPhone. Where do I cancel?

In your Apple subscription settings. Amazon says it cannot cancel, change the card, or refund a plan bought through Apple. After you cancel, it runs until the billing cycle ends.

Can you cancel Amazon Music Unlimited without me logging in?

Yes. The notice goes to Amazon Music Unlimited in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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