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Checked 24 October 2026

How to cancel Crunchyroll

Crunchyroll, LLC runs the paid Crunchyroll membership. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Crunchyroll so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Crunchyroll until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Crunchyroll never cancels
Cancel Crunchyroll for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Crunchyroll

Fill out one short form. We mail an official termination letter to Crunchyroll's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Crunchyroll, LLC, ATTN: Arbitration Opt-out5750 Wilshire BoulevardSuite 110Los Angeles, CA, 90036USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Crunchyroll subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Crunchyroll yourself

TLDR: On Crunchyroll.com, open Membership Info and click Cancel Subscription, or cancel in the app, Amazon, PlayStation, Roku or YouTube if you subscribed there. You keep Premium until the billing period ends.

Cancel on Crunchyroll.com

You subscribed on the website with a credit card or PayPal.

  1. 01On a web browser, log in at Crunchyroll.com and select your profile.
  2. 02Click your profile picture, then Settings.
  3. 03Go to Membership Info, then Cancel Subscription.
  4. 04Click No thanks, Finish Cancellation.
  5. 05Share feedback and click Submit and exit, or click Skip and exit.

You keep Premium until the membership expires at the end of the billing period.

Cancel in the Crunchyroll app

You subscribed in the Crunchyroll app. Apple bills an iPhone or iPad. Google bills Android.

  1. 01Tap your profile at the bottom right, then tap Membership.
  2. 02Tap Manage.
  3. 03Swipe to your current membership tier, then tap Cancel Subscription.
  4. 04Scroll down and tap Continue with Cancellation.
  5. 05Tap Crunchyroll to open the subscription, then tap Cancel subscription.

The website will not show Cancel if Apple or Google bills you. On Google Play, check every account in the Google Play Wallet if the subscription is missing.

Cancel through Amazon, PlayStation, Roku, or YouTube

One of those partners bills you. Crunchyroll Support cannot change that subscription.

  1. 01On the website, open Settings, then Membership Info, if you can sign in.
  2. 02Use the link there. It opens the platform you used to sign up.
  3. 03Log in on that platform and cancel the subscription.

If you subscribed through Amazon Prime Video or The Roku Channel, Crunchyroll says you cannot log in on its website or app. Manage the subscription on that service instead. Crunchyroll points to Amazon's Manage Your Subscriptions, PlayStation's subscription help, Roku's manage-or-cancel page, and YouTube's Primetime Channel cancellation.

How to know it worked

  • A paid membership keeps Premium until the end of the current billing period.
  • Cancel before the renewal date. The next fee is charged if you wait.
  • A monthly plan renews on the same date each month. An annual plan renews on the same date each year.
  • The receipt from the last payment shows the billing date.

Watch out for

  • Deleting the app, logging out, or removing the payment method leaves the membership running.
  • A pending payment can hide the cancel button. Wait 24 hours. If it is still missing, chat with Crunchyroll Support so they can clear the transaction.
  • A gift membership with no payment method on the account ends when the gift access ends. There is nothing to cancel.
  • Only a subscription billed by Google Play can be paused, from the Android app. Every other way of paying has no pause.
  • If you cancel a free trial during the trial, access ends immediately. A trial from a third party lasts until that offer ends.
  • The terms say any app store, internet or TV provider, or mobile carrier that bills you has to cancel it. Crunchyroll will not honor a purchase from an unauthorized reseller.

Crunchyroll refunds

  • Cancelling stops future charges. You keep access until the end of the period you already paid for, unless Crunchyroll refunds you.
  • The terms do not promise a refund of the current period.
  • If Crunchyroll closes the account for a breach, it says fees paid ahead are not refunded.
  • A trial cancelled during the trial loses access immediately.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Crunchyroll

  • You cannot log in, or do not remember the email

    The notice goes to Crunchyroll in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • Apple, Google, Amazon, or another partner bills you

    The notice goes to Crunchyroll and names who bills you, so there is a record even when the cancel button sits in that other account.

  • You cancelled the free trial and lost access the same day

    The notice records the date. Crunchyroll's terms say a trial cancelled during the trial ends access immediately.

  • You would rather not chase support

    We post and email the notice, then follow up with Crunchyroll until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Crunchyroll

What people ask about Crunchyroll.

How do I cancel Crunchyroll if I pay on the website?

Log in, open Settings, then Membership Info, then Cancel Subscription. Click No thanks, Finish Cancellation. You keep Premium until the billing period ends.

I subscribed in the Crunchyroll app. Where is Cancel?

It is not on the website. In the app, tap your profile, Membership, Manage, then Cancel Subscription, and finish in the App Store or Google Play.

Why is there no cancel button?

You may be in a different account, or Amazon, PlayStation, Roku, YouTube, Apple, or Google bills you. A pending payment can hide the button for about 24 hours. A gift with no card on file ends on its own.

I cancelled Crunchyroll and I am still being charged. What now?

The renewal may already have been processing, or a second account or a partner such as Apple or Google is still billing. Cancel in the place that charges you. For a formal record, we send Crunchyroll a dated notice with proof of delivery.

Can I pause Crunchyroll instead of cancelling?

Only if Google Play bills you. In the Android app, open Membership, Manage, Cancel Subscription, then Pause my Subscription. Every other payment method has no pause. Cancel, keep access until the renewal date, and subscribe again later.

Can you cancel Crunchyroll without me logging in?

Yes. The notice goes to Crunchyroll in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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