Do it yourself
Cancel Archer Review yourself
TLDR: Cancel the renewal in account settings, or in Apple or Google if they bill you. You keep access until the period you paid ends and that fee is not refunded, though a Q-Bank can be fully refunded within 24 hours if the baseline assessment is unfinished.
Cancel in the account
You pay Archer Review directly.
- 01Open your account settings.
- 02Cancel the renewal there. The terms do not name the button.
You are not refunded for the period you already paid. You keep access until that period ends. A plan renews on the same terms unless you or Archer Review cancel it.
Cancel a purchase made in the app
Apple or Google billed you.
- 01Cancel the renewal in that app store. Archer Review’s terms do not list the store’s clicks.
The store handles the bill. A download that has started cannot be cancelled. Ask the store for a refund.
Write to the company
You cannot find the setting.
- 01Email support@archerreview.com, or mail the letter.
- 02Mail it to Archer Review, LLC, 3571 Far West Blvd, #3346, Austin, TX 78731.
How to know it worked
- Access lasts through the period you already paid.
- If a renewal charge fails, they email an invoice and you have to pay it by the date on that invoice.
Watch out for
- A fee change starts at the end of the current period. They give notice first. Using it after the new price starts means you accept that price.
- A material terms change gets about 30 days’ notice. If you do not agree, stop using the site.
- The membership is personal. Do not share the login.
- An in-person webinar fee is not refunded.
Archer Review refunds
- A subscription fee is not refunded, except where the law requires it. They may still consider a request.
- A Q-Bank or content-review purchase is fully refundable if you contact them within 24 hours and you have not finished the baseline assessment.
- USMLE Step 3 CCS and Theory videos are refunded only for a technical problem, and only if you contact them within 24 hours. They are not refunded once you have watched them.
- NCLEX Sure PASS can be a full refund, an extension, or a replacement seat if you are a first-time Q-Bank user, finish at least 80% of the Q-Bank on the 6- or 12-week plan, attend at least 80% of the 3-day live review, and get four or more high or very high readiness scores in a row before the official exam.
- Nurse practitioner Sure PASS can be a full refund, an extension, or a replacement seat if you are a first-time Q-Bank user, finish the Q-Bank, attend the 1-day live webinar, and get four or more high or very high readiness scores in a row before the AANP or ANCC exam.
Sources · checked 28 October 2026
