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Checked 28 October 2026

How to cancel ATD

The Association for Talent Development sells ATD membership in the US, from Alexandria, Virginia. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with ATD so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase ATD until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if ATD never cancels
Cancel ATD for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel ATD

Fill out one short form. We mail an official termination letter to ATD's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

ATD Customer Care1640 King StreetAlexandria, VA, 22314USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the ATD subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel ATD yourself

TLDR: Sign in to MyATD, open Membership, and toggle auto-renew off, or call 800-628-2783. A written cancel to customercare@td.org within seven days can be refunded on a prorated basis if at least 31 days remain.

Turn the toggle off

You enrolled in automatic renewal.

  1. 01Sign in to MyATD.
  2. 02Open the menu next to your name and select My Account.
  3. 03Click Membership.
  4. 04Toggle the auto-renew selection.

Auto-renewal is optional. If you enrolled, the card is billed on the last day of the term. An email notice arrives 30 days before each payment. You can also call, use chat on td.org, or email customercare@td.org.

Call Customer Care

You want a person.

  1. 01Call 800-628-2783, or 1-703-683-8100.

The auto-renew section says Monday through Friday, 4 a.m. to 8 p.m. Eastern. Chat is Monday through Friday, 4 a.m. to 8 p.m. Eastern. A magazine section of the terms says 8 a.m. to 6 p.m. Eastern for the same 800 number.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to ATD Customer Care, 1640 King Street, Alexandria, VA 22314.

That is the address for a paper copy of an auto-renew notice, and the Customer Care address for membership and subscription questions. Email is customercare@td.org. An education-program cancellation in the terms uses customercare@atd.org. A copyright notice uses the same street.

How to know it worked

  • A price change is emailed 30 days ahead. If you do not cancel, the new fee is charged at the next billing period.
  • The toggle steps do not say the time you already paid ends the day you turn auto-renew off.

Watch out for

  • Professional membership is US$299 a year. Professional Plus is US$479 a year. A Professional Plus bundle is US$828 a year. Students, young professionals, Power Members, and members over 65 can get a discount. Those discount amounts are not printed. Postage can apply outside the US.
  • The legal name on the copyright line is American Society for Training & Development (ASTD), doing business as the Association for Talent Development.

ATD refunds

  • A membership can be cancelled within seven days of ATD receiving a written request at customercare@td.org.
  • If at least 31 days of membership time remain, they process a prorated refund to the original card, or by check if you paid by check.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel ATD

  • You cannot log in, or do not remember the email

    The notice goes to ATD in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with ATD until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling ATD

What people ask about ATD.

How do I cancel ATD auto-renewal?

In MyATD, open My Account, then Membership, and toggle auto-renew off. Or call 800-628-2783. Mail goes to ATD Customer Care, 1640 King Street, Alexandria, VA 22314.

Can I get a refund?

Email customercare@td.org within seven days of them receiving the request. A prorated refund is processed if at least 31 days remain.

Can you cancel ATD without me logging in?

Yes. The notice goes to ATD in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

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