Do it yourself
Cancel Becker yourself
TLDR: Call 877-272-3926, Monday through Friday, 7:30 a.m. to 9:00 p.m. CST, because the terms say a termination or refund request has to be by phone. A refund request has to be within 10 calendar days of the purchase.
Call customer support
You want to end a license or subscription, or ask for a refund.
- 01Call 877-272-3926 in the US. Outside the US, call 630-472-2213.
- 02Customer support is Monday through Friday, 7:30 a.m. to 9:00 p.m. CST.
The terms say every termination and refund request has to be a phone call. The contact page also lists inside sales, Monday through Friday, 8:00 a.m. to 6:00 p.m. CST. That is not the cancel line.
Mail a notice
You want it on paper. The contact page publishes this mailing address.
- 01Write that you are cancelling, and include the name and email on the account.
- 02Mail it to Becker, 399 South Spring Avenue, Suite 108, St. Louis, MO 63110.
The terms still say the cancel itself is a phone call. Textbooks, if the program included them, go to a different address for a refund.
How to know it worked
- You may end a license or subscription at any time. A refund depends on the refund policy.
- A refund request has to be within 10 calendar days of the purchase date. They issue it within 30 days, minus fees that are not refunded, or from the day they get printed books back.
Watch out for
- Flex Pay is 0% interest. The processing fee is not refunded: $49 for 3 months, $69 for 6 months, $89 for 12 months, and $119 for 24 months. Shipping is not refunded: standard $30, express $45.
- A missed Flex Pay payment can suspend the license. They can charge $200 to turn it back on. More than one suspension can end the license.
- Texting STOP, or STOP to 232537, stops texts. It does not cancel the course. HELP is for texts.
- Printed flashcards and replacement textbooks are not refunded.
Becker refunds
- CPA, CMA, EA, CIA, CIA Challenge, and Becker Academy refunds follow the 10-day rule.
- A CPE subscription is refunded within 10 days only if no course was finished in those 10 days. A single CPE course is not refunded.
- If the program included textbooks, return them within 10 business days of the cancel to Attn: Becker Returns, 1799 Hwy 50 East, Linn, MO 65051. You pay that shipping. After they arrive, the tuition refund, minus the fees above, is within 10 days.
- Iowa: a full refund in the first two calendar weeks of instruction. After that, a pro-rata refund of 95% of the charge times the days left, unless 60% of the period is already done. That refund is within 45 days.
- New Hampshire: cancel in writing before midnight of the third business day after the purchase. Refunds are paid within 30 days of the written notice.
- Louisiana: all money is refunded if you cancel within three business days after signing the registration form and making the first payment.
Sources · checked 28 October 2026

