How to cancel Scribd

Cancel on the website

You subscribed on Scribd's website. SlideShare is included. Everand is a different subscription.

1. 01Sign in on the Scribd website.
2. 02Open Your account.
3. 03Under Your subscription, next to Plan details, select Manage Subscription.
4. 04Select Cancel subscription, the link under the Pause button.
5. 05Finish the confirmation screens.

You should land on a page that says You've successfully canceled, with the end date. Scribd also emails a confirmation. If you only see Pause, you are not on the cancel page yet.

Cancel through Apple

You subscribed in the App Store. It may be listed as Scribd.

1. 01On an iPhone or iPad, open Settings and tap your name.
2. 02Tap Subscriptions, then Scribd.
3. 03Tap Cancel Subscription.

Apple wants the cancellation at least 24 hours before renewal.

Cancel on Google Play

You subscribed in the Google Play store.

1. 01Open the Google Play app and tap your profile icon.
2. 02Tap Payments & subscriptions, then Subscriptions.
3. 03Select Scribd, then Cancel subscription.

Google also wants at least 24 hours before renewal.

How to know it worked

• —The site says You've successfully canceled and shows the date access ends. Screenshot it.
• —Scribd emails the address on the account. Keep it.
• —A Resume subscription link on that page does not mean it is still billing. Do not tap it.

Watch out for

• —Pause is 4 or 12 weeks, then billing starts again. If the plan is paused, resume it and cancel immediately, or a charge can land.
• —Do not wait until the renewal date. Scribd says the payment is already going through that day. Cancel any day before.
• —A free trial ends the moment you cancel. A paid period runs until the last day you paid for.
• —Cancelling Scribd also stops SlideShare. An Everand subscription is separate and keeps billing.
• —Disconnecting Scribd in Venmo stops the charges, but you get no cancellation email, and the account can look active until the renewal date.
• —You cannot delete the account while a subscription is still active. Cancel, wait out the paid time, then delete.

Scribd refunds

• —Cancelling does not reverse a payment that already went through. You keep access until the end of that period.
• —Scribd can refund a charge from the last 30 days if the account was unused, someone else used it, they billed you by mistake, the service was nothing like the free preview, or a fault on their side stopped you using it.
• —They do not refund a period you used, even once, and they do not prorate. Charges older than 30 days are not refunded.
• —In the EU and UK you can cancel within 14 days of buying and get the full amount back.
• —Ask in the help-center chat. Have the account email, the charge amount or order number, and how you paid.
• —Bought on Apple or Google? Ask that store. A Google refund ends the subscription.