EndSubscription
Checked 29 October 2026

How to cancel The Information

The Information sells its subscriptions in the US, from San Francisco. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with The Information so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase The Information until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if The Information never cancels
Cancel The Information for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel The Information

Fill out one short form. We mail an official termination letter to The Information's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

The Information251 Rhode Island StreetSuite 107San Francisco, CA, 94103USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the The Information subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel The Information yourself

TLDR: Open the Cancel Subscription page in the Help Center and follow the steps, though the terms do not print that page's address. You keep access until the period you paid ends, it does not renew, and the cancel section does not promise a refund of the period you are in.

Use the Cancel Subscription page

The Information bills the subscription.

  1. 01Open the Cancel Subscription page in the Help Center.
  2. 02Follow the steps there to find and manage the subscription.

The terms do not print that page’s web address. You can also contact them. They do not print a separate cancel email. Questions about the terms go to terms@theinformation.com. You keep access until the end of the current period. A special rate renews at the regular price after the offer. A price change starts only after this period, and they tell you at least 15 days before the period ends. A failed payment can suspend or cancel the plan. Sharing a login with other people at the same company can end the subscription with no refund.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to The Information, 251 Rhode Island Street, Suite 107, San Francisco, CA 94103.

The terms say questions about the agreement can go to that street. Cancel in the Help Center as well.

How to know it worked

  • After you cancel, access lasts until the end of the period you already paid.
  • It does not renew after that.

Watch out for

  • They can end the plan if there is a dispute, or if you filed a chargeback that they won.
  • They can bill collection costs if a payment does not go through.

The Information refunds

  • The cancel section does not promise a refund of the period you are in. You keep it until it ends.
  • A login shared inside a company can be closed with no refund.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel The Information

  • You cannot log in, or do not remember the email

    The notice goes to The Information in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with The Information until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling The Information

What people ask about The Information.

How do I cancel The Information?

Follow the Cancel Subscription page in the Help Center, or contact them. Mail goes to The Information, 251 Rhode Island Street, Suite 107, San Francisco, CA 94103.

Do I lose access today?

No. The terms say access continues until the end of the current period.

Can you cancel The Information without me logging in?

Yes. The notice goes to The Information in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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