Do it yourself
Cancel Consumer Reports yourself
TLDR: Open Account Settings and select cancel membership before the year ends, or call 1-800-333-0663. Cancel in the first 7 days and they refund that year minus $10, and after that a yearly plan is not refunded.
Choose cancel membership
Consumer Reports bills the membership.
- 01Open Account Settings from the footer of ConsumerReports.org.
- 02Log in.
- 03Select cancel membership.
Do it before the year ends or the next year is charged. You keep a yearly digital membership until that year ends. Cancel in the first 7 days of a purchase or a renewal year and they refund that year minus $10, and access ends on the next monthly anniversary. Their example: buy January 15, cancel January 20, access ends February 15. Cancel after January 21 in that example and you keep it through January 14 of the next year, with no refund. A monthly plan ends on the next monthly anniversary. Partial months are not refunded. Their example: buy December 15, cancel December 28, access ends January 14. You can also call 1-800-333-0663. The yearly section prints that number as 800-333-0663. A plan bought in another store is cancelled there.
Cancel the print edition
The magazine is mailed to you.
- 01Open Account Settings and choose Print members sign in here.
- 02Sign in with your account number.
- 03Enter the account number from the magazine and your ZIP code.
- 04Open Print Membership, then Manage My Membership, then Cancel.
They refund the issues that have not been mailed, in proportion. You can also call 1-800-333-0663.
Mail a print cancel
You want the print edition on paper.
- 01Write that you are cancelling the print membership, and include the account number from the magazine.
- 02Mail it to Consumer Reports, Member Services, P.O. Box 5066, Boone, IA 50950-100668.
That ZIP is how the user agreement prints it. A complaint about the site goes to Consumer Reports, Legal Dept., 101 Truman Ave., Yonkers, NY 10703. Use the account steps or the phone as well.
How to know it worked
- A yearly digital cancel before the year ends stops the next charge and keeps access until the year ends.
- A cancel in the first 7 days of a yearly plan, including a renewal year, refunds that year minus $10.
- All Access in the first 7 days is refunded the same way, minus $10, and they say the cancel is effective immediately. In their example, digital access still runs to the next monthly anniversary.
Watch out for
- A yearly price stays for that year. It can rise the next year after notice.
- A monthly price can change for later months after notice.
- If the card is old, they may ask the bank and the card network for the new number.
Consumer Reports refunds
- Outside the cases above, the time left on a membership is not refunded.
- Print: they refund issues that have not been mailed.
- Monthly: a partial month is not refunded.
Sources · checked 29 October 2026
