Do it yourself
Cancel AMBOSS yourself
TLDR: In a browser, open Membership and licenses and select Cancel Membership, or cancel with Apple if you bought it on an iPhone. A monthly plan runs to the end of the month, and a yearly plan ends 12 months after the latest renewal.
Cancel in the browser
You pay AMBOSS directly.
- 01Open AMBOSS in a web browser.
- 02Click the profile icon at the top right, then Manage Account, then Membership & licenses.
- 03Select Cancel Membership.
A monthly plan keeps running until the end of the month. A yearly plan ends 12 months after the latest renewal, and you are not charged again. To stop it the same day, use the chat icon at the bottom right. A cancel outside 30 days is not refunded.
Cancel an iOS purchase
You bought it in the AMBOSS iOS app.
- 01Cancel on the device. Apple manages that subscription.
The help page links Apple’s steps. It does not print them. AMBOSS cannot cancel that plan for you.
Mail the US office
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to AMBOSS MD Inc., 234 5th Avenue, 2nd Floor, New York, NY 10001.
The cancel page lists +1 (347) 835-5441, Monday through Friday, 9:00 a.m. to 5:00 p.m. ET. The legal notice lists a different US phone, 347-426-2677, and does not list hours. The parent company, AMBOSS SE, is in Berlin. This letter goes to the New York office.
How to know it worked
- You keep access through the period the help page describes.
- If you have an access code, do not redeem it until the paid membership has expired. Cancelling early blocks the code until the next renewal date. Check the date under Membership & licenses.
Watch out for
- A Qbank add-on needs an active membership. The membership help page says not to cancel the membership after buying that add-on.
AMBOSS refunds
- The cancel page says there is a 30-day refund policy. A request to cancel after those 30 days is not refunded. It does not print the refund email on that page.
- An iOS purchase is Apple’s refund, not AMBOSS’s.
Sources · checked 28 October 2026

