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Checked 26 October 2026

How to cancel BrainPOP

BrainPOP LLC sells BrainPOP Family and Homeschool plans. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with BrainPOP so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase BrainPOP until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if BrainPOP never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel BrainPOP

Fill out one short form. We mail an official termination letter to BrainPOP's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

BrainPOP, Attn: Legal Department71 W 23rd Street18th FloorNew York, NY, 10010USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the BrainPOP subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel BrainPOP yourself

TLDR: If you paid on the website, open Manage Subscription and click Cancel Plan, or cancel with Apple, Google Play, or Amazon if you subscribed in an app. That stops the next renewal and does not refund the time left in the current period.

Cancel a card plan on the website

You paid BrainPOP directly with a credit card for a Family or Homeschool plan.

  1. 01On brainpop.com, choose Manage Subscription in the footer and sign in.
  2. 02In the portal, click Cancel Plan.
  3. 03The Cancel Plan page shows the last day of access.

The family page also says to open your account profile, go to Manage Subscription, and follow the cancel steps. Plans created before August 15, 2021 sometimes have no Cancel Plan button. BrainPOP says to contact Support for those. Support is open Monday to Friday, 9AM to 5PM Eastern time, excluding major US holidays.

Cancel an App Store subscription

You subscribed to the Family plan inside the BrainPOP or BrainPOP Jr. iOS app.

  1. 01On the device, open Settings, then your profile, then Subscriptions.
  2. 02Select the BrainPOP or BrainPOP Jr. app.
  3. 03Cancel there. BrainPOP says the plan stays active until the end of the current billing cycle, then expires.

Cancel a Google Play subscription

You subscribed inside a BrainPOP Android app.

  1. 01Go to play.google.com/store/account/subscriptions.
  2. 02Find the BrainPOP subscription.
  3. 03Click Cancel Subscription.

BrainPOP's Android article lists BrainPOP at $6.99 a month or $59.99 a year, and BrainPOP Jr. at $5.99 a month or $49.99 a year. Those app prices are separate from the website plans.

Cancel an Amazon app subscription

You subscribed in a Kindle app.

  1. 01Manage the subscription with Amazon, on the Amazon website, a Fire tablet, or the Amazon Appstore.
  2. 02Turn off auto-renewal. BrainPOP says access continues until the current period ends.

BrainPOP's Amazon article lists BrainPOP at $6.99 a month or $59.99 a year, and BrainPOP Jr. at $5.99 a month or $49.99 a year.

How to know it worked

  • On the website, the portal shows the last day of the plan after you cancel.
  • Cancelling stops the next renewal. It does not refund the current monthly or annual period.
  • An App Store cancellation stays active until the end of the current billing cycle.

Watch out for

  • Family and Homeschool plans are the card subscriptions. A school or district license is billed to the school, and the apps do not include the full school features.
  • The family page gives a two-week free trial, then charges the card on file. A monthly plan bills every 30 days. An annual plan bills every 365 days. The family page lists a combined BrainPOP and BrainPOP Jr. plan at $159 a year.
  • Annual plans get an email seven days before the charge. Monthly plans do not.
  • BrainPOP ELL on Android includes a one-time purchase. That purchase does not renew.
  • An Android in-app subscription does not open the full website. A website subscription can be used to sign in to the apps.

BrainPOP refunds

  • BrainPOP says cancelling does not refund the time left in the current monthly or annual period.
  • Ask Support if you think you bought the wrong plan. The help article says they will help, and it does not promise a refund.

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel BrainPOP
  • You cannot log in, or do not remember the email

    The notice goes to BrainPOP's legal department in your name and address. No login, no password.

  • Cancel Plan is missing on an older account

    The notice covers plans from before August 15, 2021, which BrainPOP says sometimes have no cancel button.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • The two-week trial turned into a charge

    The notice dates the cancellation. That is the record you need if the trial ended and the card was charged.

  • You would rather not chase support

    We post and email the notice, then follow up with BrainPOP until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling BrainPOP

What people ask about BrainPOP.

How do I cancel a BrainPOP Family plan?

If you paid on the website, open Manage Subscription in the footer, sign in, and click Cancel Plan. The family page also points to Manage Subscription in your account profile. App Store, Google Play, and Amazon subscriptions are cancelled in that store.

Does cancelling BrainPOP refund the rest of the year?

No. BrainPOP says cancelling stops the next charge and leaves the current monthly or annual period in place. It does not refund the time left.

I cancelled BrainPOP and I was still charged. What now?

Check the portal for the last day of the plan. The charge for the current period can still stand. The next one should stop if you cancelled before the renewal. Annual renewals are warned by email seven days ahead. Monthly renewals are not. Then contact Support, or send a dated notice.

Is a school login the same as a family subscription?

No. Family and Homeschool plans are paid with a credit card and renewed until you cancel. A teacher, school, or district plan is a separate license. The apps also do not support school single sign-on.

Can you cancel BrainPOP without me logging in?

Yes. The notice goes to BrainPOP in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand BrainPOP off to us$14.95 once · we handle the rest

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