Do it yourself
Cancel BrainPOP yourself
TLDR: If you paid on the website, open Manage Subscription and click Cancel Plan, or cancel with Apple, Google Play, or Amazon if you subscribed in an app. That stops the next renewal and does not refund the time left in the current period.
Cancel a card plan on the website
You paid BrainPOP directly with a credit card for a Family or Homeschool plan.
- 01On brainpop.com, choose Manage Subscription in the footer and sign in.
- 02In the portal, click Cancel Plan.
- 03The Cancel Plan page shows the last day of access.
The family page also says to open your account profile, go to Manage Subscription, and follow the cancel steps. Plans created before August 15, 2021 sometimes have no Cancel Plan button. BrainPOP says to contact Support for those. Support is open Monday to Friday, 9AM to 5PM Eastern time, excluding major US holidays.
Cancel an App Store subscription
You subscribed to the Family plan inside the BrainPOP or BrainPOP Jr. iOS app.
- 01On the device, open Settings, then your profile, then Subscriptions.
- 02Select the BrainPOP or BrainPOP Jr. app.
- 03Cancel there. BrainPOP says the plan stays active until the end of the current billing cycle, then expires.
Cancel a Google Play subscription
You subscribed inside a BrainPOP Android app.
- 01Go to play.google.com/store/account/subscriptions.
- 02Find the BrainPOP subscription.
- 03Click Cancel Subscription.
BrainPOP's Android article lists BrainPOP at $6.99 a month or $59.99 a year, and BrainPOP Jr. at $5.99 a month or $49.99 a year. Those app prices are separate from the website plans.
Cancel an Amazon app subscription
You subscribed in a Kindle app.
- 01Manage the subscription with Amazon, on the Amazon website, a Fire tablet, or the Amazon Appstore.
- 02Turn off auto-renewal. BrainPOP says access continues until the current period ends.
BrainPOP's Amazon article lists BrainPOP at $6.99 a month or $59.99 a year, and BrainPOP Jr. at $5.99 a month or $49.99 a year.
How to know it worked
- On the website, the portal shows the last day of the plan after you cancel.
- Cancelling stops the next renewal. It does not refund the current monthly or annual period.
- An App Store cancellation stays active until the end of the current billing cycle.
Watch out for
- Family and Homeschool plans are the card subscriptions. A school or district license is billed to the school, and the apps do not include the full school features.
- The family page gives a two-week free trial, then charges the card on file. A monthly plan bills every 30 days. An annual plan bills every 365 days. The family page lists a combined BrainPOP and BrainPOP Jr. plan at $159 a year.
- Annual plans get an email seven days before the charge. Monthly plans do not.
- BrainPOP ELL on Android includes a one-time purchase. That purchase does not renew.
- An Android in-app subscription does not open the full website. A website subscription can be used to sign in to the apps.
BrainPOP refunds
- BrainPOP says cancelling does not refund the time left in the current monthly or annual period.
- Ask Support if you think you bought the wrong plan. The help article says they will help, and it does not promise a refund.

