How to cancel BODi

Cancel before the next charge

BODi bills the subscription.

1. 01Call Customer Service at (800) 804-4333.
2. 02Or cancel at www.BeachbodySupport.com.
3. 03Do it at least 3 days before the next payment date.

The terms also say you can cancel through the app. They do not list the taps. A request that arrives fewer than 3 days before the renewal takes effect the following period, and the upcoming charge still happens. A one-time digital purchase is not cancellable.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling, and include the email on the account.
2. 02Mail it to Beachbody, LLC, dba BODi, Attn: Legal Department, 400 Continental Blvd., Floor 6, El Segundo, CA 90245.

The terms say notices to BODi go to that address by U.S. mail. Some support pages say the company is at the same street, Suite 400.

How to know it worked

• —A cancellation received at least 3 days before the payment date applies to that period.
• —A later cancellation applies to the period after the one about to renew.

Watch out for

• —A subscription renews at the schedule shown when you bought it, monthly, quarterly, or yearly, until you cancel. A free trial is charged when it ends unless you cancel first. They do not send a separate notice that the trial ended.
• —The membership section says that after you cancel, you no longer have access to BODi content, unless they say otherwise.
• —A membership is only for the person who signed up. It cannot be transferred.

BODi refunds

• —A product with a money-back guarantee is refunded the purchase price, minus shipping and handling, after you start a return from the order on BODi.com and get a return authorization.
• —A one-time digital purchase is not refunded.