Do it yourself
Cancel Carbon Diet Coach yourself
TLDR: In the app, open Settings, then Subscription, and tap Manage Subscriptions, which opens the store that bills you. Access lasts until the period you paid ends, and a plan change waits until then.
Open Manage Subscriptions
Apple, Google, or Stripe bills the plan.
- 01Open the Carbon app.
- 02Go to Settings, then Subscription.
- 03Tap the blue Manage Subscriptions button.
That button opens the store so you can cancel there. The terms say the plan is billed by Stripe, Apple, or Google, and you cancel in that store’s settings. Access lasts until the period you paid ends. If Android will not cancel, email them. Carbon cannot cancel an iPhone plan. Apple’s steps are at support.apple.com/HT204084. Deleting the Carbon account does not cancel a store subscription.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Reform LLC, 3702 W Spruce St #1405, Tampa, FL 33607.
The terms list that street for Reform LLC, which sells Carbon Diet Coach. Email is legal@joincarbon.com. The terms also say to write them and give them 30 days before you start a legal claim.
How to know it worked
- A plan change or cancellation waits until the current period ends.
- You keep access until then.
Watch out for
- Monthly is $11.99. Six months is $59.99. A year is $99.99. All of those are in US dollars.
- Clothing and e-books from the shop are separate. Those sales are final unless the law says otherwise.
Carbon Diet Coach refunds
- If they close the account because you broke the terms, they do not refund it.
- People in the EU, UK, or Brazil have extra withdrawal rights. Starting the digital subscription right away waives that right.
Sources · checked 28 October 2026
