How to cancel Patreon

Cancel on the website

You pay for a creator's membership and can sign in on the web.

1. 01Log in and switch to your member profile if you also have a creator profile. Use your profile picture at the bottom left.
2. 02Click Settings in the left menu.
3. 03Open the Memberships tab.
4. 04Find the membership and click View Details.
5. 05Click Cancel membership and confirm.
6. 06Choose whether to stay as a free member, or turn that off, then click Save and continue.

The exit survey is optional. The charge is a payment to that creator. Patreon says payments go directly to creators.

Cancel in the Patreon app

You manage the membership in the Patreon app.

1. 01Open the app and switch to your member profile if needed. Tap your profile image at the top right, then Switch to.
2. 02On Home, tap the creator.
3. 03Tap the three dots at the upper right, then Your membership.
4. 04Choose Edit membership, then Cancel membership.
5. 05Scroll down and confirm the cancellation.
6. 06Choose the free-membership option, then tap Save and Continue.

How to know it worked

• —The creator comes off your Active memberships page.
• —Billing history under Settings is Patreon's record of payments it processed.
• —For subscription billing, charge-upfront billing, and an annual membership, you keep access until the next bill date if you cancel in time. You are not billed on that date, and access ends then.
• —For a monthly membership that is not charge-upfront, and for per-creation billing, access ends when you cancel.
• —Creators are not notified directly. They may see the membership count change.

Watch out for

• —The creator picks the billing model. That choice is separate from Patreon's own platform fees.
• —Subscription billing charges on your join date in UTC, and the charge can hit up to 24 hours earlier because of time zones. Patreon says to cancel at least 24 hours before the next bill date if you do not want it to renew.
• —Charge-upfront billing renews on the 1st of the month, Pacific Time. Cancel before the 1st. Cancelling on or after the 1st still charges that month, and access lasts until the following 1st.
• —A monthly membership that is not charge-upfront bills on the 1st for the previous month. Cancel before the 1st and you are not billed, but access ends immediately.
• —Per-creation billing can still charge posts the creator published while you were a member. Check Billing history for pending bills before you cancel. Patreon processes those pending bills when you cancel.
• —An annual membership keeps access until the next yearly bill date, then it is not charged.
• —Patreon does not offer a pause. Cancel, then subscribe again later if you want to stop paying for a while.
• —A second account, or a creator who removed you, can make the membership look missing while a card still gets charged.
• —If you bought through Apple in-app purchase, Patreon may not be able to handle the refund. Ask Apple.

Patreon refunds

• —The terms say Patreon's policy is not to give refunds, including if you lose access. It may make exceptions, and those are Patreon's decision.
• —Patreon says it does not typically refund because the payment goes directly to the creator. If you think a charge is wrong, ask for a review.
• —On the web, open Billing history and request a refund within 60 days of the payment. Per-creation charges cannot be refunded from Billing history. Outside 60 days, or for a per-creation charge, contact Patreon Product Support. Patreon investigates and can deny the request. A granted refund is taken from the creator's balance. It can take up to 28 days.
• —Cases that may qualify include a charge after you cancelled a renewal, no access to any content if you cancelled within 48 hours, and a benefit that was not delivered. Patreon lists the full set on its refund page.
• —For an Apple in-app purchase, request the refund at reportaproblem.apple.com. If Apple approves it, Apple refunds the full purchase to the Apple account.