EndSubscription
Checked 9 October 2026

How to cancel Disney+

Disney Platform Distribution, Inc. runs Disney+ from Burbank, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Disney+ so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Disney+ until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Disney+ never cancels
Cancel Disney+ for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Disney+

Fill out one short form. We mail an official termination letter to Disney+'s verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Disney+, Attn: Legal500 South Buena Vista StreetBurbank, CA, 91521-7620USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Disney+ subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Disney+ yourself

TLDR: Sign in at disneyplus.com, open Account, and select Cancel Subscription, including a Roku bill. If Apple, Google, Amazon, Hulu or your phone company bills you, cancel with them before 11:59pm Eastern the day before renewal, because a partly used period is not refunded.

Cancel on the website

Disney+ bills you directly, or through Roku. This also covers bundles and add-ons bought from Disney+.

  1. 01Sign in at disneyplus.com on a computer or phone browser.
  2. 02Select your profile, then Account.
  3. 03Under Subscription, select your Disney+ subscription.
  4. 04Select Cancel Subscription and finish every screen.
  5. 05Check the Account page now shows a cancellation date.

Billed through Roku? Disney says to cancel here on disneyplus.com, not on Roku.

Cancel on iPhone or iPad (Apple)

You signed up in the app on an Apple device. Apple bills you, so Disney cannot stop it.

  1. 01Open Settings on your iPhone or iPad.
  2. 02Tap your name, then Subscriptions.
  3. 03Select Disney+ and cancel.

Cancel on Google Play

You signed up through Google Play. Google bills you.

  1. 01Go to the Google Play store in a web browser and sign in.
  2. 02Click your account icon at the top right, then Payments & subscriptions.
  3. 03Open the Subscriptions tab and select Disney+.
  4. 04Click Manage, then Cancel subscription.

Cancel through Amazon

You signed up through Amazon. Amazon bills you.

  1. 01Go to Amazon Memberships and Subscriptions in a web browser.
  2. 02Sign in to your Amazon account.
  3. 03Find Disney+ and select Cancel Subscription.

Cancel through Hulu, Verizon or another partner

Your bundle came through Hulu, HBO Max, Verizon or another partner. That company bills you, so you cancel with them.

  1. 01On your Disney+ Account page, check who bills you under Payment Method.
  2. 02Billed by Hulu: open your Hulu Account page, select Cancel under Your Subscription, then Continue to Cancel and Cancel Subscription.
  3. 03Billed by HBO Max: manage the plan in your HBO Max account.
  4. 04Billed by Verizon: cancel in the My Verizon app or website, or contact Verizon.
  5. 05Any other partner: follow that partner's own cancel steps.

An empty Billing History on your Disney+ Account page usually means a partner bills you.

How to know it worked

  • Your Account page shows an upcoming cancellation date. Screenshot it. That is your proof.
  • You keep watching until the end of the period you paid for.
  • Changed your mind? Select Restart Subscription on the Account page before that date.

Watch out for

  • Cancel before 11:59pm Eastern time on the day before your term ends, or you pay for the next one.
  • Cancelling a free trial or promo code can end your access straight away.
  • Cancelling a bundle does not cancel a Hulu, ESPN or partner subscription you had before it. That one keeps billing at its current price.
  • Removing an Extra Member's profile does not remove the add-on. Remove the add-on itself on the Account page, or it keeps billing.
  • Cancel before deleting your account. Disney warns you may keep being charged otherwise.

Disney+ refunds

  • Disney does not refund partly used months or years, unless the law requires it.
  • It may give a refund or credit case by case, at its own discretion. Ask through chat or phone in the help center.
  • Approved refunds usually reach your original payment method within 7 to 10 business days.
  • Billed by Apple, Google, Amazon or another partner? Their refund rules apply, so ask them.

Sources · checked 9 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Disney+

  • You cannot log in, or do not remember the email

    The notice goes to Disney+'s legal department in your name and address. No login, no password.

  • The cancel button is not on your Account page

    A partner probably bills you. The notice still puts Disney on written record. If Apple, Google or Amazon bills you, cancel there too, since only they can stop their charge.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You are worried about missing the renewal deadline

    The dated notice proves exactly when you cancelled, which is what matters against Disney's 11:59pm Eastern cut-off.

  • You would rather not chase support

    We post and email the notice, then follow up with Disney until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Disney+

What people ask about Disney+.

When does a Disney+ cancellation take effect?

At the end of the period you already paid for, whether that is a month, a year or a promotional term. Free trials and promo codes can end straight away.

Can I get a refund from Disney+?

Usually not for a partly used period. Disney's subscriber agreement allows refunds only where the law requires them or case by case. If one is approved, it usually lands in 7 to 10 business days.

I cancelled my bundle but I am still being charged. Why?

If you had Hulu, ESPN or a partner subscription before the bundle, it keeps running after the bundle ends. Cancel it separately, wherever it is billed.

I pay for Disney+ through Roku. Where do I cancel?

On disneyplus.com, from your Account page. Disney's help center says Roku-billed subscriptions are cancelled there.

Does deleting my Disney+ account cancel the subscription?

No. Disney says to cancel first, or you may keep being charged. Cancelling also does not delete your account.

Can you cancel Disney+ without me logging in?

Yes. The notice goes to Disney+ in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Disney+ off to us$14.95 once · we handle the rest

Start