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Checked 24 October 2026

How to cancel Gaia

Gaia, Inc. sells a paid membership to stream Gaia. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Gaia so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Gaia until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Gaia never cancels
Cancel Gaia for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Gaia

Fill out one short form. We mail an official termination letter to Gaia's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Gaia, Inc.833 W South Boulder RoadLouisville, CO, 80027USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Gaia subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Gaia yourself

TLDR: If you subscribed on Gaia's site, open My Account and select Cancel Membership at least 2 days before the bill, or cancel with Apple, Google, Amazon, Roku, or your TV provider if they billed you. You can watch until the prepaid period ends, and that unused time is not refunded.

Cancel in My Account

You subscribed on Gaia's site. Not through Apple, Google, Amazon, Roku, or a TV provider.

  1. 01Log in at www.gaia.com/account.
  2. 02Click your profile icon at the top right.
  3. 03Choose My Account.
  4. 04Select Cancel Membership and finish the prompts.

Gaia emails a confirmation. No email means the membership is still active. Deleting the app, or the account, leaves the bill running.

Cancel by email

You cannot find Cancel Membership, or you want it in writing.

  1. 01Email info@gaia.com.
  2. 02Give your name and the email on the account, and say you want the membership cancelled.
  3. 03Add the date of a recent charge so they can match the account.

The terms say the cancellation counts only after Gaia processes the email. You can still watch until the prepaid period ends.

Cancel where you were billed

You subscribed through Apple or iTunes, Google Play, the Amazon Appstore, Amazon Prime, Roku, Xfinity, YouTube TV, or a cable provider.

  1. 01Open My Account. If a partner is the biller, Gaia will not show the renewal there.
  2. 02Cancel Gaia with that company. Gaia says it cannot see or change those payments.
  3. 03Use the Apple, Google, Amazon, or Roku account that pays, or the cable or YouTube TV account you used to add Gaia.

How to know it worked

  • A direct cancellation sends a confirmation email. Keep it. No email means the membership is still active.
  • Cancel at least 2 days before the next billing date if you want to stop the renewal.
  • You keep streaming until the end of the period you already paid for. Monthly plans renew every month on the same calendar day. Annual plans and Gaia+ renew every year on the same calendar day.

Watch out for

  • Every Gaia plan renews on its own until you cancel.
  • The card is charged when you subscribe, or when a free trial ends, and then on the schedule of the plan.
  • A free trial is only for people Gaia decides are eligible. A household that already has, or recently had, a membership does not qualify.
  • If a card payment fails, Gaia emails you and turns the account off until it is paid.
  • Deleting the app, or deleting the account, leaves a partner bill running. Cancel with the company that charges you.

Gaia refunds

  • If you cancel, the terms say you give up the fee for the unused part of a prepaid period. You can keep watching until that period ends.
  • The help center says Gaia does not give refunds or credits for a partly used billing period.
  • If Gaia ends the membership without cause, the terms say it refunds the unused part of a prepaid period.
  • A billing error has to be reported to info@gaia.com within 60 days of the charge appearing on the card statement.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Gaia

  • You cannot log in, or do not remember the email

    The notice goes to Gaia in your name and address. No login, no password.

  • No confirmation email arrived

    The notice asks Gaia to cancel and to confirm in writing. Their help center says that without the email, the membership is still active.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • Apple, Amazon, or Roku kept charging

    The notice goes to Gaia. A membership billed by a partner also has to be cancelled with that partner, because Gaia cannot stop it.

  • You would rather not chase support

    We post and email the notice, then follow up with Gaia until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Gaia

What people ask about Gaia.

How do I cancel a Gaia membership I bought on the website?

Log in at www.gaia.com/account, open My Account, and select Cancel Membership. Gaia emails a confirmation. You can also email info@gaia.com. The terms say that request counts after Gaia processes it.

I signed up for Gaia on Apple, Google, Amazon, or Roku. Who do I cancel with?

Cancel with that company. Gaia's help page also names the Amazon Appstore, Amazon Prime, Xfinity, YouTube TV, and cable providers. Gaia cannot change those payments.

Will Gaia refund the rest of my month or year?

No, if you are the one cancelling. The terms say the unused prepaid fee is forfeited, and you keep access until that period ends. A refund of the unused part applies when Gaia ends the membership without cause.

I cancelled Gaia but I am still being charged. What now?

Look for the confirmation email. Without it, Gaia says the membership is still active. Then email info@gaia.com, and cancel with Apple, Google, Amazon, Roku, or your TV provider if they bill you. For a formal record, we send Gaia a dated notice with proof of delivery.

Can you cancel Gaia without me logging in?

Yes. The notice goes to Gaia in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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