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Checked 29 October 2026

How to cancel Qustodio

Qustodio sells its plans in the US, from Charlotte, North Carolina. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Qustodio so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Qustodio until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Qustodio never cancels
Cancel Qustodio for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Qustodio

Fill out one short form. We mail an official termination letter to Qustodio's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Qustodio227 W Trade St #1100Carillon TowerCharlotte, NC, 28202USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Qustodio subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Qustodio yourself

TLDR: Email support@qustodio.com at least 30 days before a premium renewal. A notice in time stops the next term, a late notice can miss it, and payments are not refundable.

Email support

Qustodio is set to renew.

  1. 01Email support@qustodio.com and ask them to cancel.
  2. 02For a premium plan, send written notice at least 30 days before the renewal date.

A premium plan renews for the same length you picked unless you give that written notice. The renewal is billed at the current price unless they agreed otherwise in writing. Payments are not cancellable and not refundable. A price change needs at least 30 days’ written notice. If you do not object in writing and ask them to end the service, they treat the new price as accepted. Using it after the renewal date is also a yes to the new price. They can end the account immediately if you break the rules, or after it sits unused for more than a month with 15 days’ notice. A free account can be ended with 30 days’ notice. An Apple download that fails the warranty is refunded by Apple.

Mail the 30-day notice

You want the premium non-renewal on paper.

  1. 01Write that you are not renewing, and include the email on the account.
  2. 02Mail it to Qustodio, 227 W Trade St #1100, Carillon Tower, Charlotte, NC 28202.

The terms print that street. Email support@qustodio.com as well. Send it at least 30 days before renewal.

How to know it worked

  • A written notice at least 30 days before renewal stops the next premium term.
  • A late notice can miss that renewal.

Watch out for

  • Adding devices past the plan can raise the price for the rest of the period.
  • A late payment can add 1.5% a month, or the legal maximum if that is lower, and they can pause or end the service.

Qustodio refunds

  • Payments are not refundable.
  • Once a new period has started and the account is available, the terms say a withdrawal right for that period is already used up.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Qustodio

  • You cannot log in, or do not remember the email

    The notice goes to Qustodio in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Qustodio until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Qustodio

What people ask about Qustodio.

How do I cancel Qustodio?

Email support@qustodio.com. For premium, give written notice at least 30 days before the renewal date. Mail goes to Qustodio, 227 W Trade St #1100, Carillon Tower, Charlotte, NC 28202.

Do I get the rest of the term back?

No. The terms say payments are not refundable.

Can you cancel Qustodio without me logging in?

Yes. The notice goes to Qustodio in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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