Do it yourself
Cancel Allstate Identity Protection yourself
TLDR: Cancel in the portal under account settings, call 1-855-821-2331, or email cancel@allstateidentityprotection.com. You are not charged during the 30-day trial, and a month that has already started is not promised back.
Cancel in account settings
You signed up on the consumer site. The plans page lists the portal. A different page only lists phone and email.
- 01Log in to the Allstate Identity Protection portal.
- 02Open account settings and cancel the product.
Call the cancel line
You want a person, or the portal is not listed for your plan.
- 01Call 1-855-821-2331.
- 02Say which product you want stopped. You can cancel any of them, or all of them.
Email the cancel address
You want it in writing.
- 01Email cancel@allstateidentityprotection.com.
- 02Name the product and the email on the account.
How to know it worked
- A card is required to enroll. You are not charged during the 30-day trial. After that, the plan renews unless you cancel.
- After the trial, Essentials is $9.99 a month for one person and $18.99 for a family. Premier is $17.99 and $34.99. Blue is $19 and $36.
- A family plan can add up to 10 members. Some features need a separate activation. You do not have to buy Allstate insurance.
Watch out for
- An annual plan is offered as a way to save. The plans page does not print the annual dollar amount in the cancel footnote.
- Identity restoration is not offered as an annual plan.
- Notices to the company, on the sponsor terms, go to Allstate Identity Protection, 7350 N. Dobson Road, Suite 101, Scottsdale, AZ 85256, Attn: Contracts. Those terms are written for the companies that offer the plan, not for a member clicking cancel.
Allstate Identity Protection refunds
- The plan pages do not promise a refund of a month that already started.
- They do say you can end any product at any time.
Sources · checked 28 October 2026

