Do it yourself
Cancel Shinesty yourself
TLDR: Turn off automatic renewal in your account at least 24 hours before the next renewal date, or email customerservice@shinesty.com. You keep the subscription through the current term, the next order is not placed, and there is no prorated refund of the fee already paid.
Cancel in your account
You can still sign in.
- 01Sign in at shinesty.com.
- 02Open your account and turn off automatic renewal.
- 03Do it at least 24 hours before the next renewal date. The terms say that is what guarantees the next order will not be placed.
The men's subscription page says a pay-as-you-go membership can be cancelled any time in the portal. The terms still publish the 24-hour rule.
Cancel by email
The account page will not finish. The terms and the product page both say customer service can cancel it.
- 01Email customerservice@shinesty.com.
- 02Give the email on the account and say you want automatic renewal cancelled.
- 03Send it at least 24 hours before the renewal date.
How to know it worked
- After you turn off renewal, you can keep using the subscription through the end of the current term.
- There is no prorated refund of the fee already paid for that term.
- A request inside the last 24 hours does not guarantee the next order will be stopped.
Watch out for
- The men's subscription page says save 35% per pair, with free shipping, and new prints monthly. It does not publish a dollar price. The price is the one shown when you subscribe.
- Subscribers get at least 20% off members-only pricing on extra products added to a subscription order. Switching the subscribed product can change the price.
- Free shipping applies to orders that contain a subscription, including renewals.
- The renewal date is the anniversary of the day you signed up. If that day is the 30th or 31st, a short month uses the last real day. A January 31 start renews on February 28, or February 29 in a leap year, and then stays on the 28th.
- If a renewal payment fails, Shinesty may demand payment, charge a replacement card, try another card saved on the account, or suspend or end the subscription.
- The product page says if you do not love a new print, they will swap it for free. That is not the same as cancelling.
- Shinesty does not publish a customer-service phone number on the terms or the subscription page.
Shinesty refunds
- Cancelling automatic renewal does not refund any part of the current subscription period.
- You can keep the subscription until that period ends. The next renewal is the one the cancel is meant to stop.
- The terms do not promise a refund of an order that was already placed inside the last 24 hours.
Sources · checked 28 October 2026

