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Checked 28 October 2026

How to cancel Stitch Fix

Stitch Fix, Inc. runs Stitch Fix in the US, from San Francisco. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Stitch Fix so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Stitch Fix until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Stitch Fix never cancels
Cancel Stitch Fix for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Stitch Fix

Fill out one short form. We mail an official termination letter to Stitch Fix's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Stitch Fix, Inc., Attn: Legal Department1 Montgomery St.Ste 1500San Francisco, CA, 94104USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Stitch Fix subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Stitch Fix yourself

TLDR: Open Fix frequency, choose Proceed to cancel, and confirm, which stops automatic Fixes and leaves the account open. A Fix already being styled still owes the styling fee, and that fee is not refunded.

Stop automatic Fixes

A Fix is set to arrive on a schedule.

  1. 01Log in to your Stitch Fix account.
  2. 02Select the profile icon with your initial.
  3. 03Select Fix frequency.
  4. 04Select Manage Fix frequency.
  5. 05Select Proceed to cancel, say why you want to stop, and then Confirm cancel.

This switches the account to on-demand shipments. The account stays open, and you can still shop Freestyle. It does not delete the account.

Email or call Stitch Fix

The frequency page will not finish.

  1. 01Email hello@stitchfix.com or call (844) 386-3850.
  2. 02Say you want automatic Fix deliveries stopped.
  3. 03Give the email on the account.

The terms list that email and number for contact. They do not list hours.

How to know it worked

  • After you confirm, automatic Fixes stop. You can turn them back on later from the Fix frequency page by choosing Schedule Fix.
  • A Fix that is already being styled is separate. The terms say you can change the date only if you tell them before it is styled, and you owe the styling fee if it is not cancelled before then.
  • The account itself stays active.

Watch out for

  • Stitch Fix does not publish one membership price in its terms. It charges a styling fee, in the amount shown on the site, between the time you order a Fix and the time it ships. The terms call that fee non-refundable.
  • If you keep items, the styling fee is credited toward their price. Send back what you do not want within 3 days of getting the Fix.
  • Ordering a Fix, on a schedule or one at a time, authorizes that styling fee. Stopping the schedule is what the help article calls cancelling your Fix frequency.
  • Referral credits expire 90 days after they are issued unless Stitch Fix extends them.
  • The help article says the account stays open after you stop automatic deliveries. You can shop Freestyle with no Fix scheduled.

Stitch Fix refunds

  • The terms say the styling fee is non-refundable, and you owe it for any Fix that is not cancelled before it is styled.
  • If you keep clothes from that Fix, the fee is credited toward the purchase price.
  • Gift cards cannot be redeemed for cash except where the law requires it.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Stitch Fix

  • You cannot log in, or do not remember the email

    The notice goes to Stitch Fix in your name and address. No login, no password.

  • Another Fix was still on the way

    The notice stops the automatic schedule. The terms say a Fix that is not cancelled before it is styled still carries the styling fee.

  • A styling fee posted after you thought it was cancelled

    The notice is the stop date. The terms say the fee is owed when a Fix is not cancelled before it is styled.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Stitch Fix until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Stitch Fix

What people ask about Stitch Fix.

Does Stitch Fix charge a monthly membership?

The terms do not list a membership fee. They charge a styling fee, in the amount shown when you order, for each Fix that is not cancelled before it is styled. That fee is credited toward items you keep.

How do I stop Stitch Fix from sending boxes?

Log in, open the profile icon, choose Fix frequency, then Manage Fix frequency, Proceed to cancel, and Confirm cancel. The account stays open so you can order on demand or shop Freestyle.

How do I contact Stitch Fix?

The terms list hello@stitchfix.com and (844) 386-3850. Written dispute notices go to Stitch Fix, Inc., Attn: Legal Department, 1 Montgomery St., Ste 1500, San Francisco, CA 94104, or to legal-notices@stitchfix.com.

Can you cancel Stitch Fix without me logging in?

Yes. The notice goes to Stitch Fix in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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