Do it yourself
Cancel ShoeDazzle yourself
TLDR: Cancel the VIP membership online, or call (833) 244-9258, and Skip the Month between the 1st and the 5th is not a cancellation. On the 6th, if you did not skip, they charge $49.95, and How It Works does not say a charge already posted is refunded.
Cancel online
You can still sign in.
- 01Sign in at shoedazzle.com.
- 02Cancel online. How It Works says you can do that at any time, and it does not name the button.
How It Works says you can cancel online at any time. It does not list the button names. Skip the Month is in the account between the 1st and the 5th, and that is not cancellation.
Cancel by phone
The online cancel will not finish, or you cannot sign in.
- 01Call (833) 244-9258. The cancel answer says this line is open 24 hours, 7 days a week.
- 02Say you want the VIP membership cancelled.
- 03Ask them to confirm it.
The same page also says to call +1 888 970 8966, and that line is open 24/7.
Cancel by live chat
You want to do it in writing on the site. The cancel answer lists live chat next to the phone.
- 01Open live chat on shoedazzle.com.
- 02Say you want the VIP membership cancelled.
- 03Stay until they confirm it.
How to know it worked
- How It Works says you are never locked in and can cancel any time.
- A skip only covers that month. The membership stays on, and you can still shop at VIP prices.
- If you do not skip by the 5th, the $49.95 posts on the 6th and keeps posting each month until you cancel.
Watch out for
- Skip the Month is not cancellation. Between the 1st and the 5th you can skip so that month is not charged.
- On the 6th, if you did not skip, ShoeDazzle charges $49.95 for the membership, including a promotional VIP Credit.
- A VIP Credit can be used on products and bundles up to $80. Unused credits expire after 12 months.
- You do not have to buy anything. The FAQ says the charge is for the credit and the VIP prices, and you can shop the new arrivals yourself.
- Members get up to 25% off retail prices, early access, exclusive sales, and free returns and exchanges. Shipping is free on orders over $70. Returns and exchanges are free within 60 days.
ShoeDazzle refunds
- How It Works does not say that cancelling refunds a $49.95 charge that already posted.
- Skipping before the 5th is how the page says you avoid that month's charge.
- Product returns are separate. Returns and exchanges are free within 60 days.
Sources · checked 28 October 2026

