How to cancel Wantable

Cancel automatic shipments

You can still sign in.

1. 01Sign in at wantable.com.
2. 02Cancel automatic shipments in your account.

The FAQ says you can pause between Edits or cancel from the account, and there is no cancellation fee. Pausing keeps your style profile and order history. Cancelling does not.

Cancel by phone

The account page will not finish, or a box is already open.

1. 01Call 855-926-8225. The FAQ says the line is open Monday to Friday, 7am to 9pm CST, and Saturday and Sunday, 9am to 6pm CST.
2. 02Say you want the Edit membership cancelled.
3. 03If a box is already open, say you want that order cancelled too. Changing how often boxes come does not cancel an open order.

Cancel by email

You want it in writing. The terms say they will cancel it if you email.

1. 01Email hello@wantable.com.
2. 02Give the email on the account and say you want automatic shipments cancelled.
3. 03Name any open order you also want stopped.

How to know it worked

• —The terms say Wantable can keep charging until you give notice, and a notice does not undo a charge they already sent.
• —Unless you tell them before a charge, the membership continues and they can take the current styling fee and tax from a card on file.
• —There is no cancellation fee. The styling fee itself is non-refundable.

Watch out for

• —The Edit membership has a $20 styling fee, unless a special offer shows a different amount. If you keep clothes, that $20 comes off the total, and the total will not go below $0.
• —The FAQ says a stylist sends 7 pieces. The terms say each order can include up to $1,000 of merchandise to try, not wear, for not more than 5 days.
• —Plans in the terms are Ongoing, Every Month, Every 2 Months, and Every 3 Months.
• —A one-time Edit is also a $20 styling fee. It does not repeat unless you switch to a membership.
• —Wantable may put a hold of up to $250 on the card. The terms say it is usually released within 24 hours.
• —If you do not send the clothes back within 5 days, you are billed for all of them. Items that come back damaged, worn, or without tags can be charged at full price.
• —Pause is not cancellation. The FAQ says to pause if you only want a break.

Wantable refunds

• —The terms call the $20 styling fee non-refundable. It is subtracted from clothes you keep from that box.
• —The FAQ says there are no restocking fees and no cancellation fees.
• —Returns use the prepaid USPS label. Ship them within 5 days of the delivery date.
• —A cancel notice does not undo a charge Wantable already submitted.