EndSubscription
Checked 28 October 2026

How to cancel Billie

Edgewell Personal Care Brands, LLC runs Billie in the US, from Shelton, Connecticut. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Billie so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Billie until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Billie never cancels
Cancel Billie for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Billie

Fill out one short form. We mail an official termination letter to Billie's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Edgewell Personal Care Brands, LLC6 Research DriveShelton, CT, 06484USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Billie subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Billie yourself

TLDR: Open the Subscription tab, click Remove Item, and then Cancel My Subscription for that item, or email hello@mybillie.com. That stops one item, and other products on the subscription stay.

Cancel one item in your account

You can still sign in at mybillie.com.

  1. 01Sign in and open the Subscription tab.
  2. 02Click the minus arrow next to the item you want to stop.
  3. 03Click Remove Item.
  4. 04For a subscription item, click Cancel My Subscription to confirm.

That cancel covers that item only. Other products on the subscription stay.

Cancel by email

The account page will not finish, or you do not have a login.

  1. 01Email hello@mybillie.com.
  2. 02Give the email on the account and name the item you want cancelled.
  3. 03Ask them to confirm it.

Call the number on the legal page

You want a person. That page does not list hours.

  1. 01Call (888) 820-7422.
  2. 02Say you want the subscription cancelled.
  3. 03Ask them to confirm which items stopped.

The FAQ says Billie is here to help every day, 10am to 5pm ET. It does not say those hours belong to this phone number.

How to know it worked

  • The FAQ says Cancel My Subscription confirms the cancel for that item.
  • A one-time item is removed with Remove Item. A subscription item needs the extra Cancel My Subscription step.
  • The card is charged when an order is accepted. Later charges follow the sign-up date and the frequency you picked.

Watch out for

  • Razor starter kits bought on mybillie.com are subscription only. The kit has a handle, a magnetic holder, and two refill blades. Later blade shipments have four refill blades.
  • Refill blades and Wonder Wipes are subscription only on mybillie.com. You can adjust, skip, or cancel anytime.
  • Lotion, body wash, deodorant, body buffer, V Smooth, and whipped shave cream can be added as a one-time item or a recurring one.
  • Skipping or changing the date is done in the Subscription tab. It is not the same as Cancel My Subscription.
  • Shipping is free on blade and wipes subscriptions, and on orders over $25. Other orders are $5 to ship.
  • The FAQ says Billie ships to all 50 states, P.O. Boxes, and military addresses.
  • Orders usually arrive in 4 to 7 business days. Refill blades usually arrive in 7 to 14 business days of the ship date.

Billie refunds

  • Billie does not accept returns, for hygiene.
  • If an order from mybillie.com is lost, damaged, or incomplete, email hello@mybillie.com within 45 days.
  • The FAQ says products have a 100% satisfaction guarantee. If the purchase was within the last 45 days, send a photo of the receipt.
  • Something bought in a store is handled by that store, not by Billie.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Billie

  • You cannot log in, or do not remember the email

    The notice goes to Billie in your name and address. No login, no password.

  • You removed one item and the blades kept coming

    The notice names every subscription item. The FAQ says cancelling one product leaves the others on.

  • You changed the date and the plan stayed on

    The notice cancels the subscription. Changing the order date only moves a shipment.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Billie until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Billie

What people ask about Billie.

How do I cancel Billie?

Open the Subscription tab, click the minus arrow next to the item, click Remove Item, then Cancel My Subscription. Other products on the plan stay. You can also email hello@mybillie.com.

Do I have to subscribe to buy Billie blades?

On mybillie.com, yes. Refill blades, Wonder Wipes, and razor starter kits are subscription only. The FAQ says you can change, delay, or cancel the shipments at any time.

How much is Billie shipping?

Free on blade and wipes subscriptions, and on orders over $25. Other orders are $5.

Can you cancel Billie without me logging in?

Yes. The notice goes to Billie in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Billie off to us$14.95 once · we handle the rest

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