Do it yourself
Cancel Birchbox yourself
TLDR: Open Manage Subscriptions and follow the cancel steps to opt out of the next renewal. If this month was already billed, the stop starts next cycle, a prepaid plan stays on until that term ends, and money already paid is not refunded.
Cancel in the account
You have a month-to-month box, a prepaid 3-, 6-, or 12-month plan, or a monthly plan with a 3-, 6-, or 12-month commitment.
- 01Log in and open Manage Subscriptions.
- 02Follow the cancel steps there. The US help page says that opts you out of the next renewal.
Renewals are usually on the 1st through the 5th of the month. If you were already billed for this month’s box, the cancel starts with the next cycle. A prepaid plan or a commitment plan stays on until the current term ends. A notice does not undo a charge they could not reasonably stop.
Ask Birchbox to cancel it
You cannot find the setting.
- 01Send a message at http://info.birchbox.com, or email info@birchbox.com.
- 02Or go to support.birchbox.com and schedule a call with a Discovery Specialist.
How to know it worked
- A month-to-month plan is not billed again in the next cycle after you cancel.
- A prepaid plan and a plan with a commitment stay active until the end of the term you already started, then they do not renew.
- A gift subscription does not renew, and the terms say you cannot cancel it.
Watch out for
- The privacy page lists Birchbox, Inc., 16 Madison SQ West, FL 4, New York, NY 10010, and (877) 487-7272. The terms spell the same building as 16 Madison Square West, 4th Floor, for copyright notices. The phone is on the privacy page. The terms do not say that number cancels the box.
- Texting STOP stops texts. It does not cancel the subscription. HELP is for text problems. Text help also goes to info@birchbox.com.
- They can still charge a card after the expiration date printed on it.
Birchbox refunds
- The US help page says a cancel does not refund money already paid. Box and Market sales are final. They do not take returns or exchanges.
- A gift fee is not refunded.
Sources · checked 28 October 2026

