How to cancel Teachable

Cancel in the account or by email

Teachable is set to renew.

1. 01Cancel in the account before the billing cycle ends.
2. 02Or email support@teachable.com and say you are cancelling.

The plan is billed monthly or yearly, in advance, and renews unless you cancel first. When you cancel, access to that plan stops, and the next cycle is not charged. A price change starts at the next period. Cancel before it starts if you reject it. A monthly plan, or a move up to a higher monthly plan, can be refunded in full within 30 days of signing up if you write that you are cancelling. A yearly plan can be refunded in full within 30 days of the first yearly signup the same way. They can refuse a refund if they think the policy is being abused, such as refunds for several schools or refunds in back-to-back months. Stopping bank debits needs a written note to support@teachable.com at least 3 business days before the next debit. That does not erase money you still owe. The office is not open to the public.

Mail a notice

You want it on paper.

1. 01Write that you are cancelling, and include the email on the account.
2. 02Mail it to Teachable, Inc., Convene, 9th Floor, WorkSuite #807, 530 Fifth Avenue, New York, NY 10036.

The terms print that street for questions. Email support@teachable.com as well so the cancel arrives before the cycle ends.

How to know it worked

• —Access to the paid plan stops when you cancel.
• —The next billing cycle is not charged.

Watch out for

• —A cancel does not keep the rest of the paid cycle. Access stops.

Teachable refunds

• —A monthly plan, including a move to a higher monthly plan, is refunded in full if you write that you are cancelling within 30 days of signing up.
• —A yearly plan is refunded in full if you write that you are cancelling within 30 days of the first yearly signup.
• —They can refuse a refund if they think the policy is being abused.