EndSubscription
Checked 24 October 2026

How to cancel Twitch

Twitch Interactive, Inc. sells paid channel subscriptions and Turbo, and Twitch says it is a subsidiary of Amazon.com, Inc. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Twitch so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Twitch until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Twitch never cancels
Cancel Twitch for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Twitch

Fill out one short form. We mail an official termination letter to Twitch's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Twitch Interactive, Inc., Attn: Customer Support350 Bush Street2nd FloorSan Francisco, CA, 94104USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Twitch subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Twitch yourself

TLDR: On your subscriptions page, select Don't Renew twice, or cancel in the Twitch app if you subscribed there, at least 24 hours before renewal. You keep benefits until the end date, and Twitch does not generally refund the charge.

Cancel on your subscriptions page

You subscribed on twitch.tv in a browser. A subscription bought in the Twitch mobile app cannot be cancelled here.

  1. 01Go to twitch.tv/subscriptions and sign in.
  2. 02Find the subscription and click the cog at the upper right.
  3. 03Select Don't Renew Subscription.
  4. 04On the next page, select Don't Renew Subscription again. Twitch says the cancellation is not finished until you do.

Turbo is under Other Subscriptions on the same page. You cannot cancel every subscription in one click.

Cancel in the Twitch app

You subscribed in the Twitch app on iPhone or Android. Twitch says these cannot be managed on twitch.tv/subscriptions.

  1. 01Open the Twitch app and sign in. It can be a different phone from the one you subscribed on.
  2. 02Tap your profile picture at the top left, then select Subscriptions.
  3. 03Tap the subscription and cancel it on that screen.

Twitch recommends the app over Apple's or Google Play's subscription manager.

Cancel with Apple

You subscribed in the Twitch iOS app and cannot open the Twitch app. Twitch says Apple processes those payments.

  1. 01Go to appleid.apple.com and sign in with the Apple Account used for the purchase.
  2. 02Open Subscriptions and cancel the Twitch subscription.

Ask Apple for a refund. Twitch says Apple handles refunds for iOS app purchases, under Apple's own policy.

Cancel in Google Play

You subscribed in the Twitch Android app and cannot open the Twitch app. Twitch says Google Play processes those payments.

  1. 01Go to play.google.com/store/account/subscriptions and sign in with the Google account used for the purchase.
  2. 02Cancel the Twitch subscription.

Ask Twitch for a refund, not Google. Twitch says it handles refunds for Android and Google Play purchases. The invoice ID starts with GPA.

How to know it worked

  • After you cancel on the website, the subscription shows a Sub End Date. You keep the emotes and channel badge until that date.
  • In the app, Twitch tells you the day the benefits expire.
  • If there is no Sub End Date, the cancellation did not finish. On the website you have to choose Don't Renew Subscription a second time.

Watch out for

  • Cancel at least 24 hours before the Sub Renew Date on your Subscriptions page. Twitch says that is how you avoid the next charge.
  • Paid subscriptions renew until you cancel. In the app, the default is monthly, and you can extend a renewal to every 3 or 6 months.
  • On the web in the United States, Turbo is $11.99 a month. It sits under Other Subscriptions.
  • The iOS and Android apps sell Tier 1 only. Twitch says selling in the apps adds costs, so subscriptions cost more there than on the website.
  • A Prime channel subscription cannot be cancelled once you have used it. It is a free monthly perk of Amazon Prime, and you can use it again the next month. Twitch says Amazon handles Prime membership and billing, and unlinking Amazon leaves Prime active.

Twitch refunds

  • Twitch does not generally refund a channel subscription or Turbo.
  • It may refund one when a technical problem affected the purchase or the benefits, when the purchase was fraudulent, or when the law requires it. The decision is Twitch's.
  • For a purchase on the website or in the Android app, ask in the Twitch Help Portal. For a recurring subscription, choose Subscriptions, then Refund Request.
  • For a purchase in the iOS app, ask Apple.
  • If Twitch issues a refund, the money goes back to the original payment method within 10 business days.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Twitch

  • You cannot log in, or do not remember the email

    The notice goes to Twitch's office in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • The renewal hit inside the last 24 hours

    The dated notice is the record you show Twitch, or your bank, for that charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Twitch until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Twitch

What people ask about Twitch.

What is the Twitch charge on my statement?

It is a paid channel subscription or Turbo, sold by Twitch Interactive, Inc. Twitch says it is a subsidiary of Amazon.com, Inc.

I subscribed in the Twitch app. Where do I cancel?

In the Twitch app: profile picture, Settings, Subscriptions, then the channel. Those subscriptions cannot be cancelled on twitch.tv/subscriptions. Apple processes iOS payments, and Google Play processes Android payments. Use those only if you cannot open the Twitch app.

I cancelled Twitch but I am still being charged. What now?

Check for a Sub End Date. Without it, the cancellation did not finish, including if you did not choose Don't Renew Subscription a second time. Twitch also says you need to cancel at least 24 hours before the Sub Renew Date to stop the next charge. For a formal record, we send Twitch a dated notice with proof of delivery.

Can I get a refund from Twitch?

Only in limited cases: a technical problem, fraud, or where the law requires it. Twitch decides. iOS refunds go to Apple. Website and Android refunds go to Twitch, and if approved the money returns within 10 business days.

Does cancelling Twitch cancel Amazon Prime?

A Prime channel subscription is a free perk of Amazon Prime. Once you use it, Twitch says it cannot be cancelled, and you can use another one the next month. Prime membership and billing stay with Amazon. Unlinking the accounts leaves the Prime membership active.

Can you cancel Twitch without me logging in?

Yes. The notice goes to Twitch in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Twitch off to us$14.95 once · we handle the rest

Start