EndSubscription
Checked 28 October 2026

How to cancel Aaptiv

Pear Health Labs Inc., which does business as Aaptiv, sells Aaptiv in the US. Customer mail goes to Newport Beach, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Aaptiv so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Aaptiv until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Aaptiv never cancels
Cancel Aaptiv for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Aaptiv

Fill out one short form. We mail an official termination letter to Aaptiv's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Aaptiv20371 Irvine AvenueSuite 120Newport Beach, CA, 92660USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Aaptiv subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Aaptiv yourself

TLDR: Open member settings, then Manage Subscription, and tap Cancel Plan at least 48 hours before renewal, or cancel in Apple or Google if they bill you. A cancelled trial ends immediately and is not charged, and you otherwise keep access through the period you paid.

Cancel a plan billed by Aaptiv

You signed up on the website or with a discount.

  1. 01Open https://my.aaptiv.com/member/settings.
  2. 02Select Payment method.
  3. 03Tap Manage Subscription, then Cancel Plan.

Another help page sends you to https://aaptiv.com/member/settings/membership-plan. Log in at aaptiv.com/login if you are not sure who bills you. Do it at least 48 hours before the renewal or the next period is charged. The Manage Membership button in the app is for changing tiers.

Cancel Apple or Google

The charge is from Apple or Google.

  1. 01On an iPhone, the help page says: Settings, your name, iTunes & App Store, your Apple ID, View Apple ID, Subscriptions, Aaptiv, Cancel Subscription.
  2. 02On Android: open the Play Store, then Menu, then Subscriptions, then Aaptiv, then Cancel.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to Aaptiv, 20371 Irvine Avenue, Suite 120, Newport Beach, CA 92660.

The terms say questions about the service go to that address, or to support@aaptiv.com. A dispute notice goes to a different street: Aaptiv, 5421 Avenida Encinas, Suite A, Carlsbad, CA 92008, Attn: CFO. Copyright mail uses Carlsbad too.

How to know it worked

  • If they do not refund it, you keep access through the end of the period you paid.
  • A refund can end access right away.

Watch out for

  • A plan renews monthly or yearly on the same day until you cancel.
  • Cancel a trial and it ends immediately. It does not run out the rest of the trial days. A trial that is cancelled is not charged.

Aaptiv refunds

  • A payment on the Aaptiv website or in Google Play can be refunded case by case. Email support@aaptiv.com.
  • An Apple payment follows Apple’s rules.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Aaptiv

  • You cannot log in, or do not remember the email

    The notice goes to Aaptiv in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Aaptiv until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Aaptiv

What people ask about Aaptiv.

How do I cancel Aaptiv?

If Aaptiv bills you, open my.aaptiv.com/member/settings, then Payment method, then Manage Subscription, then Cancel Plan. Do it at least 48 hours before renewal. Apple and Google plans are cancelled in that store. Mail goes to Aaptiv, 20371 Irvine Avenue, Suite 120, Newport Beach, CA 92660.

Does the button in the app cancel it?

The help page says Manage Membership in the app is for changing tiers. Cancellation is in the account settings link.

Can you cancel Aaptiv without me logging in?

Yes. The notice goes to Aaptiv in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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