Do it yourself
Cancel AICPA yourself
TLDR: Open My Purchases and turn the auto-renew toggle off, or call 1-888-777-7077, which stops the next product charge. Online CPE subscriptions are not refunded, while a magazine may be refunded within 30 days.
Turn off a product auto-renewal
A magazine, library, or other subscription is set to renew.
- 01Sign in.
- 02Open My Purchases.
- 03Use the auto-renew toggle.
If you allowed auto-renewal, the saved card is charged on the expiration date, at the current price and membership level. A successful renewal adds another access period. Membership dues are separate. The join FAQ says they send a reminder one month before a membership renewal. It does not say the card is charged for dues, and it does not name a button to turn membership auto-renewal off. Dues questions go to chat or the help page.
Call or email
You cannot find the toggle.
- 01Call 1-888-777-7077.
- 02Or email service@aicpa-cima.com.
The contact page says 6 a.m. to 6 p.m. Eastern, Monday through Friday. The privacy table and the return policy say 9 a.m. to 6 p.m. Eastern for that same number. The return policy also lists service@aicpa.org. Chat is 9 a.m. to 6 p.m. Eastern, Monday through Friday. The Durham office line is +1-919-402-4500.
Mail a notice
You want it on paper.
- 01Write that you are turning off auto-renewal, and include the email on the account.
- 02Mail it to American Institute of CPAs, 220 Leigh Farm Road, Durham, NC 27707.
The privacy policy lists that street for suggestions and for suspected privacy or security problems. The contact page prints the ZIP as 27707-8110. A conference page lists 222 Leigh Farm Road. Use 220.
How to know it worked
- Turning the toggle off stops the next product charge.
- The subscription page does not say the access you already paid for ends that day.
Watch out for
- The membership year runs August 1 through July 31. Renewal payment is due on or before July 31. An unpaid account can get a $30 late fee. If payment is still missing, they send a notice of when benefits lapse and when the membership is cancelled.
- The regular membership product page shows a range of $0 to $1,020. It lists $180, $360, $570, $590, $660, $780, $895, and $1,020 without saying which situation each amount is.
- CIMA resignation is a different membership and uses a London address.
AICPA refunds
- Online CPE subscriptions, including CPExpress and the Annual Webcast Pass, are not refunded.
- A non-CPE subscription, such as a magazine or newsletter, may be refunded in full within 30 days of purchase. An Online Professional Library product may be refunded in full within 10 days.
- Call 888-777-7077 or email service@aicpa.org before you return anything. Hours on that policy are 9 a.m. to 6 p.m. Eastern, Monday through Friday.
Sources · checked 28 October 2026

