EndSubscription
Checked 28 October 2026

How to cancel Albert.io

Learn by Doing, Inc. sells Albert in the US, from Evanston, Illinois. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Albert.io so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Albert.io until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Albert.io never cancels
Cancel Albert.io for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Albert.io

Fill out one short form. We mail an official termination letter to Albert.io's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Learn by Doing, Inc.909 Davis StSte 500Evanston, IL, 60201-3645USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Albert.io subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Albert.io yourself

TLDR: A student subscription on Albert.io lasts 6 or 12 months and does not renew, so there is no cancel button to stop a later charge. Albert does not refund an individual subscription, though they can switch the subject if you email hello@albert.io.

Student plans do not renew

You bought a student subscription on Albert.io. This is the education site, not the Albert banking app.

  1. 01A student subscription lasts 6 or 12 months, starting the day you bought it.
  2. 02It does not renew. When it ends, buy it again only if you still want it.

The site does not name a cancel button for these plans. There is nothing to turn off so a later charge does not happen. Licensing questions go to hello@albert.io, 8:00 a.m. to 4:00 p.m. Central. Phone and fax are not listed. They ask you to email that address with your name, number, and a good time to call.

Mail a notice

You want a paper record, or you bought the wrong subject.

  1. 01Write the email on the account, the subject you bought, and what you want.
  2. 02Mail it to Learn by Doing, Inc., 909 Davis St, Ste 500, Evanston, IL 60201-3645.

The terms also list that street for product questions, with Attn: DMCA Agent. A copyright complaint is a different letter. Do not send a cancellation to the Albert banking app.

How to know it worked

  • Access lasts for the 6 or 12 months you paid.
  • School and tutor licenses are a different product. This page is about student subscriptions.

Watch out for

  • A student plan covers only the subjects you bought. Core courses are not sold to individual students.
  • The terms say Albert can end a membership at any time, with or without notice.

Albert.io refunds

  • Albert does not refund an individual subscription. If you bought the wrong subject, email hello@albert.io and they can switch the subject.
  • The terms also say they do not refund access to the site, though they may refund a purchase if they decide to. Send that request to hello@albert.io.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Albert.io

  • You cannot log in, or do not remember the email

    The notice goes to Albert in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Albert until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Albert.io

What people ask about Albert.io.

How do I cancel Albert.io?

A student subscription lasts 6 or 12 months and does not renew, so there is no renewal to turn off. Mail goes to Learn by Doing, Inc., 909 Davis St, Ste 500, Evanston, IL 60201-3645. This is not the Albert banking app.

Can I get my money back?

No, not for an individual subscription. Email hello@albert.io if you bought the wrong subject and they can switch it.

Can you cancel Albert without me logging in?

Yes. The notice goes to Albert in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand Albert.io off to us$14.95 once · we handle the rest

Start