Do it yourself
Cancel Barnes & Noble yourself
TLDR: Cancel Premium at bn.com/memberautorenewal, in your account, or at a store desk, which stops the next yearly renewal. Fees are not refunded after 30 days, or sooner if you already used a Premium benefit.
Cancel Premium before it renews
Barnes & Noble is set to bill Premium.
- 01Go to bn.com/memberautorenewal and say you want to cancel Premium.
- 02Or cancel Premium in your BN.com account.
- 03Or ask at the customer service desk in a Barnes & Noble, B. Dalton, Books Inc., Bookstar, or Tattered Cover store, or ask an associate at a Paper Source store.
Premium renews each year for another 12 months, starting the day after the old term ends, unless you cancel after you join. The fee can be charged up to 30 days before the expiration date, on a card they already have. Account changes can go to membership@bn.com. A Legacy membership that still auto-renews is charged 30 days before it expires unless you cancel before that charge. A Legacy membership that is not on auto-renewal just ends. They may update your mailing address from the post office change-of-address file.
Mail a notice
You want it on paper.
- 01Write that you are cancelling Premium, and include the email on the account.
- 02Mail it to Barnes & Noble, Attention: Legal Department, 33 East 17th St., New York, NY 10003.
The terms say a dispute notice goes there, or to legalnotices@bn.com. Cancel online or in a store as well.
How to know it worked
- A cancel after you join stops the next yearly renewal.
- A charge that already ran is not undone by a later cancel.
Watch out for
- They can bill up to 30 days before the membership expires.
- Mail and email can be lost. They do not take responsibility for that.
Barnes & Noble refunds
- Premium fees are not refunded, except within 30 days of the purchase date or the renewal charge, and only if you did not use a Premium discount or benefit in that new term, or the renewal term has not started and you did not use a benefit.
- After those 30 days there is no refund, unless they end Premium for everyone.
Sources · checked 29 October 2026

