How to cancel Chuck E. Cheese Fun Pass

Cancel on the membership site

The 12-month minimum is over.

1. 01Go to https://membership.chuckecheese.com/membership.
2. 02Log in and give the cancellation notice there.

Give notice at least 15 days before the payment you want to be the last one. Their example: payments on the 15th, and you want April 15 to be the last charge, cancel by March 31. You cannot send that notice more than 60 days before the 12 months end. They email you 30 days before it starts renewing month to month. After you cancel, the Fun Pass page says access lasts through the end of the current billing period. There is no pause. The agreement says you cannot cancel by phone, mail, email, fax, or at the restaurant.

How to know it worked

• —After the 12 months, a cancel on the site stops later payments.
• —Access lasts through the billing period you are in.

Watch out for

• —You cannot cancel during the first 12 months. If the membership ends early, they charge a termination fee equal to the monthly payments left until month 12, on the card.
• —Paying that fee ends the account right away. It does not cost less than finishing the 12 months.
• —They do not take prepaid cards.
• —A price change after the 12 months is emailed. The new price is charged unless you cancel first.
• —A dispute notice is a different letter. It goes to General Counsel, CEC Entertainment, Inc., 4650 Regent Blvd, Suite 100, Irving, TX 75063. The agreement says that kind of mail does not cancel the Fun Pass.

Chuck E. Cheese Fun Pass refunds

• —The Fun Pass FAQ says purchases are not refunded and cannot be turned into store credit or cash.
• —A security deposit, if your plan had one, is refunded to the card only after every pass on the account is cancelled the way the agreement describes, the 12 months were finished, and nothing is owed.