Do it yourself
Cancel CVS ExtraCare Plus yourself
TLDR: Call 1-800-746-7287 at least 3 days before the renewal date, because a store cannot cancel it. Miss the window and it renews, and the membership fee is not refunded after that charge is processed.
Call 1-800-746-7287
ExtraCare Plus is set to renew.
- 01Call 1-800-746-7287. That is 1-800-SHOP-CVS. TTY is 711.
- 02Cancel the membership and the recurring payments.
The terms also say you can cancel on a page they link as “here.” They do not print that web address. Do it at least 3 days before the renewal date. If you miss that, it renews and they charge the card on file, except where the law requires notice. You cannot cancel in a store. A discounted trial charges the full price unless you cancel at least 3 days before the trial ends. One discounted trial per account. Benefits last until the cancel takes effect. Some benefits are not available in Alaska or Puerto Rico. The membership is for one person and cannot be sold or given away. Under 16, a parent or guardian has to enroll the child. They can change the terms or end ExtraCare Plus. If they think you abused it, the fee is not refunded.
Mail customer relations
You want it on paper.
- 01Write that you are cancelling ExtraCare Plus, and include the email on the account.
- 02Mail it to Customer Relations, One CVS Drive, Woonsocket, RI 02895.
The terms list that street for customer relations, including stopping promotional email. Call as well so the 3-day window is met. A letter can miss that window.
How to know it worked
- A cancel at least 3 days before renewal stops the next charge.
- Benefits last until the cancel takes effect.
Watch out for
- A store cannot cancel it.
- After the recurring charge is processed, the membership fee is not refunded.
CVS ExtraCare Plus refunds
- There is no refund of the membership fee after the recurring charge is processed.
Sources · checked 29 October 2026
