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Checked 24 October 2026

How to cancel DoorDash DashPass

DoorDash, Inc. sells DashPass, the paid delivery membership, in the US. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

On your statement as DoorDash DashPass · DashPass

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with DoorDash DashPass so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase DoorDash DashPass until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if DoorDash DashPass never cancels
Cancel DoorDash DashPass for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel DoorDash DashPass

Fill out one short form. We mail an official termination letter to DoorDash DashPass's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

DoorDash, Inc., Attn: General Counsel303 2nd StreetSuite 800San Francisco, CA, 94107USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the DoorDash DashPass subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel DoorDash DashPass yourself

TLDR: In the DoorDash app or on doordash.com, open Manage DashPass and select Cancel DashPass, at least 24 hours before the next payment. The US fee is not refunded, and Pause Membership does not stop the charge.

DoorDash DashPass charges show up as

  • DoorDash DashPass
  • DashPass

Cancel in Manage DashPass

DoorDash bills the membership, including a plan that started as a free trial.

  1. 01Open the DoorDash app or doordash.com.
  2. 02Tap the account icon.
  3. 03Go to Manage DashPass.
  4. 04Tap Cancel Membership.
  5. 05Select a reason, then select Select reason.
  6. 06Select Cancel DashPass.
  7. 07Select Got it. You should be back on Manage DashPass, and DoorDash emails a confirmation.

Cancel at least 24 hours before the next scheduled payment. The terms use the same cutoff: if renewal is January 10, cancel by 11:59:59 pm on January 9.

How to know it worked

  • DoorDash emails a confirmation after you cancel. That email is your proof.
  • After a paid period has started, benefits last through the end of that billing period.
  • If you cancel during a free period, benefits end immediately, and DoorDash does not charge the membership.

Watch out for

  • The monthly plan is $9.99/month (plus tax). The Annual Plan is $96/year ($8/month, plus tax). Discounted plans, including a student plan, are separate.
  • A free trial enrolls you in the paid plan you picked, and a payment method on the account is charged when the trial ends, unless you cancel first.
  • Chase Freedom and Chase Slate complimentary DashPass lasts 6 months, then DoorDash auto-enrolls you at the then-current monthly rate, currently $9.99/month. Chase co-brand cards do that after 12 months. Cancel in Manage DashPass before that charge.
  • The Lyft link gives new DashPass members a 3-month free trial. Unlinking during it drops you to a 30-day free trial, then DoorDash charges the monthly fee, currently $9.99, plus tax. Unlinking Lyft does not cancel DashPass.
  • DoorDash can charge another payment method it has on file if the preferred card fails.
  • Pause Membership leaves the plan in place. Cancel Membership is the step that stops the next charge.
  • A US DashPass membership, other than for a customer whose primary residence is in Puerto Rico, is purchased from DoorDash, Inc. The same membership works on Caviar when you use the same login.

DoorDash DashPass refunds

  • The US subscription fee is nonrefundable. Cancelling stops future charges and leaves benefits through the end of the current paid period.
  • If you had a free trial or other promo, you may cancel within the first 48 hours of the first paid period and receive a full refund of the DashPass fee.
  • For monthly and annual subscribers, if you cancel within the first 48 hours of the first subscription period and have not placed a DashPass-eligible order in that time, DoorDash may refund the fee. It does not have to offer the same refund again.
  • Ask while you cancel. A later cancellation does not, by itself, refund a fee DoorDash already calls nonrefundable.

Sources · checked 24 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel DoorDash DashPass

  • You cannot log in, or do not remember the email

    The notice goes to DoorDash's San Francisco office in your name and address. No login, no password.

  • A complimentary Chase period ended and $9.99 started

    The notice cancels the paid membership DoorDash auto-enrolls after the complimentary months.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You cancelled during the free trial and the perks vanished

    The notice records that the cancellation was during the free period, which is when DoorDash ends the benefits immediately and does not charge.

  • You would rather not chase support

    We post and email the notice, then follow up with DoorDash until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling DoorDash DashPass

What people ask about DoorDash DashPass.

What is the DoorDash DashPass charge on my statement?

DoorDash says a statement line of DoorDash DashPass or DashPass is the membership, not a food order. Check it under Manage DashPass, in Billing History. The monthly plan is $9.99/month plus tax, and the annual plan is $96/year plus tax.

How do I cancel DashPass?

In the DoorDash app or on doordash.com, open the account icon, go to Manage DashPass, tap Cancel Membership, pick a reason, and tap Cancel DashPass. Do it at least 24 hours before the next payment. DoorDash then emails a confirmation.

I cancelled DashPass and I am still being charged. What now?

Look for the confirmation email, and check Billing History. DoorDash can also charge another card it has on file if the first one fails. For a formal record, we send DoorDash a dated notice with proof of delivery.

Can I get a refund of the DashPass fee?

The terms say the US fee is nonrefundable, and you keep benefits through the period you already paid. A full refund is available if you cancel within the first 48 hours of the first paid period after a trial. In the first 48 hours of a first paid period, with no DashPass-eligible order, a refund is up to DoorDash.

I got DashPass with a Chase card. Who do I cancel with?

DoorDash. A Chase card benefit is activated on your DoorDash account. Freedom, Slate, and co-brand cards later auto-enroll at $9.99/month, and DoorDash bills that membership. Cancel in Manage DashPass.

What number does DoorDash publish for support?

Its US terms list customer support at +1 (855) 973-1040 for questions or comments about the agreement. The cancel steps it publishes are in the app and on doordash.com. It does not publish hours for that number.

Can you cancel DashPass without me logging in?

Yes. The notice goes to DashPass in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

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