How to cancel Bulletproof

Cancel in My Subscriptions

You are at least 48 hours before the next ship date.

1. 01Log in at Bulletproof and open My Subscriptions.
2. 02Find the product and click More, at the far right of the options under that subscription.
3. 03Select Cancel.
4. 04Select Confirm in the pop-up. A success message should appear.

The order confirmation email also links to the subscription. The billing terms say you can cancel at any time from that link. The FAQ adds the 48-hour cutoff.

Email customer care

The account steps fail.

1. 01Email care@bulletproof.com. The FAQ writes it as Care@Bulletproof.com.
2. 02Say you want the subscription cancelled, and give the email on the account.

The contact page also lists a text-only number, 1-206-203-4576. It does not say that text cancels the subscription. The adverse-events phone, 1-844-640-3003, is for product problems, not a cancel line.

How to know it worked

• —Cancel at least 48 hours before the next ship date or the next charge still goes through.
• —The subscription renews on the schedule you picked until you cancel it.
• —Each product is its own subscription. Cancel the one you want to stop.

Watch out for

• —The discount depends on how many subscription items are in the order: 1 item is 10% off, 2 are 15%, 3 are 20%, 4 are 25%, and 5 or more are 30% off.
• —Subscription orders of $25 or more get free shipping. Taxes can still apply. The first order can be a different promo than the later discount.
• —Prices can change.
• —An order that has already been submitted cannot be cancelled or changed. The FAQ says processing is too fast.
• —Privacy mail goes to Bulletproof 360, Inc., Attn: Consumer Relations – Privacy, 2400 NW 80th Street, PMB 113, Seattle, WA 98117.

Bulletproof refunds

• —The billing terms point to a returns policy. They do not say a subscription charge is refunded when you cancel.
• —A cancel 48 hours ahead stops later charges.