Do it yourself
Cancel Coda yourself
TLDR: Use the cancel steps on the customer-care site, or email care@superhuman.com. You keep the paid plan until the billing period ends, then the account becomes free, and payments are not refunded.
Use the cancel steps or email
Coda is set to renew.
- 01Open the “how do I cancel my subscription?” page on the customer-care site.
- 02Or email care@superhuman.com and say you want to cancel.
The terms do not print that page’s address. You keep the paid plan through the end of the current billing period, except for usage-based services. Then the account becomes free and later charges stop. Payments are not refunded, and unused time or extra capacity is not credited, except where the law requires it. Extra AI units bought for the plan are not refunded and cannot move to another account. Deleting the account is a different step, on the “how to delete my account” page in the documentation, and a deleted account cannot be reopened.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Superhuman Platform Inc., 2261 Market Street, STE 85232, San Francisco, CA 94114.
The terms say a notice is received when a letter gets there by overnight delivery or first-class mail. A dispute notice uses the same street, Attn: Legal Department, or support@superhuman.com. Email care@superhuman.com as well.
How to know it worked
- You keep the paid plan through the end of the current billing period.
- The account then becomes free, and later charges stop.
Watch out for
- Usage-based services are not kept through the rest of the period the way the flat plan is.
- Deleting the account is separate from cancelling the paid plan.
Coda refunds
- Payments are not refunded, and unused time is not credited, except where the law requires it.
Sources · checked 29 October 2026
