Do it yourself
Cancel Day One yourself
TLDR: If you bought Day One in an app store, cancel in that store before the next period, or email support@dayoneapp.com if you did not. You keep the plan until the current period ends, and fees are not refunded.
Cancel where you bought it
Day One is set to renew.
- 01If you bought it in an app store, open that store’s account settings and cancel.
- 02If you did not buy it in an app store, email support@dayoneapp.com.
Cancel before the next period starts. The next period is the same length, at the price then in effect. You keep the plan until the current period ends. It does not renew after that. You do not get a partial refund of the current period. A discount or coupon renews at the full price when the discount ends. If a renewal payment fails, they can pause or end the plan and keep trying the card. When a payment finally goes through, the new period starts that day. A billing dispute has to be emailed to support@dayoneapp.com within 7 days of the card statement. Texting STOP only stops texts.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Day One App, 60 29th Street #343, San Francisco, CA 94110.
The terms say a notice is received when an overnight letter or a first-class letter gets there. Also cancel in the store, or email support@dayoneapp.com, before the next period starts. People in Australia, Canada, Japan, Mexico, New Zealand, Russia, and Europe contract with a company in Ireland, not Automattic Inc.
How to know it worked
- You keep the plan until the current period ends.
- It does not renew after that if you cancelled in time.
Watch out for
- A promo price becomes the full price when the discount ends, unless the offer says otherwise.
- Texting STOP only stops text messages.
Day One refunds
- Fees are not refunded, and the current period is not refunded in part.
- If an App Store app fails a warranty, Apple refunds that purchase price.
Sources · checked 29 October 2026

