Do it yourself
Cancel Death Wish Coffee yourself
TLDR: Open Subscriptions and cancel at least 36 hours before the ship date, or email hey@deathwishcoffee.com. Once an order is processed it cannot be changed, and that page does not promise a refund.
Cancel in Subscriptions
You are at least 36 hours before the scheduled ship date.
- 01Click the account button at the top right of deathwishcoffee.com and log in.
- 02Open Subscriptions in the left-hand column.
- 03Cancel that subscription.
The help page says any change or cancellation has to be in at least 36 hours before the ship date. Once the order is processed, it cannot be changed. The page does not name the cancel button.
Email if you are stuck
The account will not open, or you never got a password.
- 01Email hey@deathwishcoffee.com.
- 02If the site says no account was found, use the subject “No Account Help.”
- 03Say you want the subscription cancelled, and give the email on the order.
The help page says agents are online Monday to Friday, 9 a.m. to 4 p.m. EST. The terms say questions about the terms go to hq@deathwishcoffee.com.
How to know it worked
- A cancel or change inside 36 hours of the ship date does not stop an order that has already been processed.
- Shipments run every 30, 60, or 90 days, whichever you picked.
- Subscription shipping is free in the continental US. Canada is a flat $30. Alaska and Hawaii are a flat $20.
Watch out for
- The first shipment is 30% off, and later shipments are up to 25% off. The same page also lists a buy-more table: 20-count pods 10% off, 50-count 20% off, 100-count 25% off, 2 bags 15% off, 3 bags 17% off, and 5 bags 20% off. A single bag or box cannot be a subscription.
- As of April 3, 2023, new subscriptions are only for the United States and Canada.
- Shop Pay, Google Pay, and PayPal have to be updated in those apps. The site’s billing update is an email link.
- Mail goes to Death Wish Coffee Company, 100 Saratoga Village Boulevard, Suite 3, Ballston Spa, New York 12020. Privacy complaints use the same street, marked Re: Privacy Compliance Officer.
Death Wish Coffee refunds
- The subscription help page does not promise a refund of an order that has already been processed.
- The terms point to a separate returns policy for a product you already have. They do not spell the refund steps out on the terms page.
Sources · checked 28 October 2026

