Do it yourself
Cancel Earth Breeze yourself
TLDR: Cancel in your online account, email hello@earthbreeze.com, or use the contact us button on the site. The terms say the request has to arrive at least 2 days before the next shipping date. The FAQ says 48 hours before the shipment date. A later request can miss an order already being packed, and a renewal that has been processed is not refunded.
Cancel in your account
You can still sign in at earthbreeze.com.
- 01Open earthbreeze.com and use the account button at the bottom of the page.
- 02On that account page, cancel the subscription.
- 03Do it at least 2 days before the next shipping date. The FAQ says 48 hours before the shipment date.
The FAQ says you can also reschedule, skip, or pause for 6 months or more from this page. Those change the schedule. Cancel is the step that stops the subscription.
Email Customer Delight
The account page will not finish, or the next shipment is inside 48 hours.
- 01Email hello@earthbreeze.com.
- 02Give the email on the account and say you want the subscription cancelled.
- 03If the shipment is inside 48 hours, say so. The FAQ says to contact them for a change that close to renewal.
Use the contact us button
You are on the website and want the path the terms name besides the account and email.
- 01Use the contact us button on earthbreeze.com.
- 02Say you want the subscription cancelled, and give the email on the account.
- 03Ask them to confirm it will stop before the next shipping date.
How to know it worked
- The terms say a cancel or change has to be made at least 2 days before the next shipping date before it takes effect.
- The FAQ says cancelling the subscription may not cancel an order that is already inside 48 hours of the shipment date.
- The refund policy says Earth Breeze starts preparing a renewal right away, and a renewal that has been processed cannot be refunded.
Watch out for
- The terms say Earth Breeze will not act on a cancellation sent by or through a third-party service or application. They require the account, hello@earthbreeze.com, or the contact us button.
- A single order, including a subscription order, can enter fulfillment within 3 hours. The FAQ says cancelling that order is not always possible once processing starts.
- The subscription keeps billing and shipping at the price and frequency you chose, until you change or cancel it. Earth Breeze can change the price with advance notice. Accepting a delivery after that notice accepts the new price, unless you cancel under the terms.
- Skip, delay, and pause are listed next to cancel. A pause of 6 months or more is still a subscription change, and the terms' 2-day cutoff applies to modifications too.
- The terms do not publish one subscription price. They charge the price shown when you subscribed. The refund policy on the site applies to earthbreeze.com purchases on or after July 9, 2025.
Earth Breeze refunds
- A first try of a product has a 100% money-back guarantee within 60 days of delivery if you return it. Email hello@earthbreeze.com and they walk through the return. Refunds are refused for items returned or refused without authorization.
- Refunds go back to the original payment method and typically show up in 7 to 10 business days.
- A subscription renewal is different. Cancellations have to be made 48 hours before the shipment date. Once that order is processed, the refund policy says it cannot be refunded.
Sources · checked 2 November 2026

