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Checked 28 October 2026

How to cancel FreshDirect DeliveryPass

Fresh Direct, LLC sells DeliveryPass in the US, from the Bronx. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with FreshDirect DeliveryPass so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase FreshDirect DeliveryPass until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if FreshDirect DeliveryPass never cancels
Cancel FreshDirect DeliveryPass for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel FreshDirect DeliveryPass

Fill out one short form. We mail an official termination letter to FreshDirect DeliveryPass's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Fresh Direct, LLC2 St Anns AveBronx, NY, 10454USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the FreshDirect DeliveryPass subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel FreshDirect DeliveryPass yourself

TLDR: Open Membership Details and select the link to turn off renewal. You keep DeliveryPass until the time you paid ends, and turning off renewal does not refund the time left.

Turn off renewal

You pay for DeliveryPass.

  1. 01Open Membership Details.
  2. 02Select Click here to turn off renewal.

The help page says you can opt out at any time. You keep the membership until the end of the time you paid. Then it expires.

Mail a notice

You want it on paper.

  1. 01Write that you are turning off DeliveryPass, and include the email on the account.
  2. 02Mail it to Fresh Direct, LLC, 2 St Anns Ave, Bronx, NY 10454.

The customer agreement says notices go to that address, Attn: Customer Service. You still owe charges that were already incurred.

How to know it worked

  • Renewal is off.
  • The current membership lasts until its end date, then expires.

Watch out for

  • DeliveryPass can lower or waive delivery fees while it is active. Those fees can return when it expires.

FreshDirect DeliveryPass refunds

  • Turning off renewal does not refund the time left on the current membership.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel FreshDirect DeliveryPass

  • You cannot log in, or do not remember the email

    The notice goes to FreshDirect in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with FreshDirect until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling FreshDirect DeliveryPass

What people ask about FreshDirect DeliveryPass.

How do I cancel FreshDirect DeliveryPass?

Open Membership Details and select Click here to turn off renewal. You keep it until the end of the time you paid. Mail goes to Fresh Direct, LLC, 2 St Anns Ave, Bronx, NY 10454.

Does it stop the same day?

The renewal stops. The membership you already paid for stays on until that period ends.

Can you cancel FreshDirect without me logging in?

Yes. The notice goes to FreshDirect in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

Cancel another subscription.

Hand FreshDirect DeliveryPass off to us$14.95 once · we handle the rest

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