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Checked 28 October 2026

How to cancel FreshPass

Albertsons Companies, Inc. sells FreshPass in the US. Customer mail goes to Phoenix. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with FreshPass so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase FreshPass until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if FreshPass never cancels
Cancel FreshPass for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel FreshPass

Fill out one short form. We mail an official termination letter to FreshPass's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Customer Support Center, Albertsons Companies, Inc.P.O. Box 29093M/S 10501Phoenix, AZ, 85038-9093USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the FreshPass subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel FreshPass yourself

TLDR: Open Account Settings, then FreshPass, and select Cancel FreshPass, or call 1-855-767-2545. You get the fee back only if you cancel within 15 days and have not placed a delivery order, and after that you keep it until the period ends with no refund.

Cancel in account settings

You pay for FreshPass.

  1. 01Sign in.
  2. 02Open Account Settings, then FreshPass.
  3. 03Select Cancel FreshPass and follow the prompts.

You can also email deliverysupport@AlbertsonsCompanies.com or call 1-855-767-2545. A monthly plan gets a reminder email at least 3 days before the charge. A yearly plan gets notice at least 30 days before renewal. Cancel a free trial before it ends or the paid plan starts. A trial can be used once, and you keep it for the full trial if you cancel early.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling FreshPass, and include the email on the account.
  2. 02Mail it to Customer Support Center, Albertsons Companies, Inc., M/S 10501, P.O. Box 29093, Phoenix, AZ 85038-9093.

The FreshPass terms say questions can go to that box, to the phone number, or to the delivery email.

How to know it worked

  • If you cancel in the first 15 days and have not placed a delivery order, it ends right away.
  • If you cancel later, or you already used a delivery, it lasts until the end of the month or year you paid and then does not renew.

Watch out for

  • A fee change is emailed at least 30 days ahead. Cancel before the new price starts or you accept it.
  • Deleting your personal information cancels the subscription immediately. After the first 15 days, or after a delivery order, that deletion is not refunded.

FreshPass refunds

  • You get the fee back only if you cancel within the first 15 days and have not placed a delivery order.
  • After 15 days, or after any delivery order, the fee is not refunded. You still keep FreshPass until the period ends.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel FreshPass

  • You cannot log in, or do not remember the email

    The notice goes to FreshPass in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with FreshPass until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling FreshPass

What people ask about FreshPass.

How do I cancel FreshPass?

Sign in, open Account Settings, then FreshPass, then Cancel FreshPass. Or call 1-855-767-2545, or email deliverysupport@AlbertsonsCompanies.com. Mail goes to Customer Support Center, Albertsons Companies, Inc., M/S 10501, P.O. Box 29093, Phoenix, AZ 85038-9093.

Do I get the fee back?

Only if you cancel in the first 15 days and have not placed a delivery order. Otherwise you keep the plan until the period you paid ends, with no refund.

Can you cancel FreshPass without me logging in?

Yes. The notice goes to FreshPass in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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