Do it yourself
Cancel Kodable yourself
TLDR: In the parent dashboard, open Account and click Cancel subscription, or cancel with Apple if Apple billed you, because that button does not show in Kodable. The help page says they do not offer refunds, and the account itself stays.
Cancel on the parent dashboard
You bought it on the Kodable website.
- 01Log in to the parent dashboard.
- 02Click Account in the left menu.
- 03In the Subscription section, click Cancel subscription and follow the prompts.
In the app, log in, click the gear, select the subscription, and follow the prompts. Cancelling does not delete the account. You can still see progress and projects.
Cancel an App Store plan
Apple billed you.
- 01Cancel it with Apple. The Cancel subscription button does not show in Kodable.
The help page links Apple’s instructions and does not print the taps.
Mail a notice
You want it on paper. The privacy center says to write here.
- 01Write that you are cancelling, and include the parent email.
- 02Mail it to Kodable, 434 W Cedar St, #200, San Diego, CA 92101.
Questions about the privacy documents go to privacy@kodable.com. A report that they collected a child’s information without consent goes to support@kodable.com.
How to know it worked
- The account stays. The help page does not say how long PRO access lasts after a cancel.
Watch out for
- The dashboard and the website are for adults 18 and older. The game itself is for children.
- A fee change can happen after they notify you.
Kodable refunds
- The help page says they do not offer refunds, and it points to the terms you accept at checkout.
- The terms say there is no refund or credit if you downgrade the plan. A downgrade can remove content or features.
Sources · checked 28 October 2026

