Do it yourself
Cancel Krisp yourself
TLDR: Follow the cancel instructions in the account before the renewal date, though the terms do not name the button. A cancel in time stops the next term, and a renewal you missed is charged and not refunded.
Follow the cancel steps in the account
Krisp is set to renew.
- 01Open the account.
- 02Follow the cancel instructions before the renewal date.
The terms do not print the button. The plan renews for the same length. Miss the date and the next fee and tax are charged and are not refunded. A downgrade waits until the next renewal. A price change waits until the next term, and they tell you in writing first. Using it after that price starts is agreeing to it. A free trial ends on its own unless you buy before it ends, and access stops. You then have 90 days to export your files. After that they may delete the account and the files. Extra storage has to be cut down before you can drop that add-on. A purchase in the app can be billed by Apple or Google.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it to Krisp Technologies, Inc., 2150 Shattuck Ave, Penthouse 1300, Berkeley, CA 94704.
The terms list that street as the company address. An arbitration letter uses a different street: 2342 Shattuck Ave., #367, Berkeley, CA 94704. Cancel in the account before the renewal date.
How to know it worked
- A cancel before the renewal date stops the next term.
- A late cancel is charged, and that fee is not refunded.
Watch out for
- A trial that is not bought ends, and the files can be deleted 90 days later.
Krisp refunds
- A renewal you did not cancel in time is not refunded.
- If you end the contract for a breach they do not fix within 30 days of written notice, they refund prepaid fees for the time after that ending.
Sources · checked 29 October 2026

