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Checked 28 October 2026

How to cancel M1 Plus

M1 Finance LLC runs M1 in the US, from Chicago. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with M1 Plus so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase M1 Plus until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if M1 Plus never cancels
Cancel M1 Plus for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel M1 Plus

Fill out one short form. We mail an official termination letter to M1 Plus's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

M1 Finance LLC200 N LaSalle St.Ste. 810Chicago, IL, 60601USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the M1 Plus subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel M1 Plus yourself

TLDR: M1 Plus ended in May 2024, so a $3 charge is the monthly platform fee, waived at $10,000 or more in qualifying accounts or with an active M1 Personal Loan. To stop it, sell or transfer until the account is under $1, then close it in Help, and the $3 is not described as refunded.

See if the fee is waived

You still use M1 and want to know why $3 was charged.

  1. 01Log in.
  2. 02Click your profile icon, then Settings, then Platform Fee.
  3. 03Read whether it says Waived, Will be waived next billing cycle, or Currently paying $3/month.

The fee is waived if you have $10,000 or more across Invest, Retirement, Savings, and Cash, or if you have an active M1 Personal Loan. Plus ended on May 15, 2024. Those features are now included. There is no Plus membership left to cancel.

Close the account in chat

You want the platform, and the fee, to stop.

  1. 01For an Invest account, sell the investments and withdraw the cash, or transfer the holdings. The value has to be under $1 before they will close it.
  2. 02Log in and open Help at the lower left on the website, or Client Support in account settings on the phone.
  3. 03Type close account and follow the prompts.

Pay a margin loan down to $0 before you close that account. Withdraw a High-Yield Savings account to $0 first. If a savings or cash account is still open, you have to keep at least one individual or joint Invest account.

Mail a written notice

You want the close request on paper.

  1. 01Write that you are closing the account, and include the email on the account.
  2. 02Mail it to M1 Finance LLC, 200 N LaSalle St., Ste. 810, Chicago, IL 60601.

The account agreement says you may close the account at any time by written notice. The contact page and the terms list that office. The agreement stays in effect until M1 receives the notice and confirms the close in writing.

How to know it worked

  • In chat, they close the account after you answer the prompts.
  • The help page does not say the $3 fee is refunded after it is charged.

Watch out for

  • Every client can be charged $3 a month unless the waiver applies. The help page says there are no other required membership fees.
  • If you turn off electronic delivery, M1 may charge up to $100 to mail papers, or may close the account.

M1 Plus refunds

  • The Plus article says the membership ended in 2024 and explains how refunds were handled then. It does not offer a new refund of the $3 platform fee.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel M1 Plus

  • You cannot log in, or do not remember the email

    The notice goes to M1 in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with M1 until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling M1 Plus

What people ask about M1 Plus.

How do I cancel M1 Plus?

Plus ended on May 15, 2024. The current charge is a $3 monthly platform fee, waived at $10,000 in M1 assets or with an active M1 Personal Loan. To close, open Help and type close account, or mail M1 Finance LLC, 200 N LaSalle St., Ste. 810, Chicago, IL 60601.

Why am I still being charged?

Open Settings, then Platform Fee. If it says you are paying $3 a month, the balance is under $10,000 and you do not have an active personal loan.

Can you cancel M1 without me logging in?

Yes. The notice goes to M1 in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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