EndSubscription
Checked 28 October 2026

How to cancel Liquid I.V.

Liquid I.V., Inc. sells Liquid I.V. in the US, from Marina del Rey, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Liquid I.V. so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Liquid I.V. until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Liquid I.V. never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Liquid I.V.

Fill out one short form. We mail an official termination letter to Liquid I.V.'s verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Liquid I.V., Attn: General Counsel4136 Del Rey AveMarina del Rey, CA, 90292USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Liquid I.V. subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Liquid I.V. yourself

TLDR: Cancel a product subscription in the Ordergroove dashboard from the activation email, and cancel a membership separately by the first of the month. Cancelling one does not cancel the other, and the membership month you already paid is not promised back.

Cancel a product subscription

You signed up for repeat deliveries of the drink mix.

  1. 01Open the Ordergroove link in the subscription activation email.
  2. 02Cancel the subscription in that dashboard.

The terms say you can cancel or change a product subscription at any time. They do not name a cutoff before the next box.

Cancel a membership

You are on the monthly membership, not only a product delivery.

  1. 01Log in at liquid-iv.com.
  2. 02Select the membership options link at the bottom of the page.
  3. 03Follow the cancel steps.

The terms say a request has to be in by the first day of the month. A request after the first takes effect the next month. Email info@liquid-iv.com if the page will not go through.

Call if you are stuck

The account steps fail. The contact page does not say the phone line itself cancels a plan.

  1. 01Call 855-386-4021. The contact page says live phone support is Monday to Friday, 9 a.m. to 5 p.m. PST.
  2. 02Or email info@liquid-iv.com. The same hours are listed for live email support. Self-service help is listed as 24/7.

How to know it worked

  • A product subscription keeps charging for each delivery until you cancel it.
  • A membership renews every month. After you cancel, the benefits last until the end of the month you already paid.
  • They say they need a reasonable amount of time to process a membership cancel.

Watch out for

  • The product subscription and the membership are cancelled in different places. Cancelling one does not automatically cancel the other.
  • If a membership cancel arrives after the first of the month, the terms say it waits until the following month.
  • Your card issuer can send Liquid I.V. an updated card number. The terms say that is the bank's choice.
  • If a renewal payment fails, they can keep trying to charge the card. The new period starts on the day the payment goes through.
  • Letters go to Liquid I.V., 4136 Del Rey Ave, Marina del Rey, CA 90292, Attn: General Counsel.

Liquid I.V. refunds

  • The membership section does not promise a refund of the month you already paid. Benefits run to the end of that month.
  • If you are not satisfied with a product, email info@liquid-iv.com to start a refund. They can refuse a return if they decide there was earlier abuse.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Liquid I.V.
  • You cannot log in, or do not remember the email

    The notice goes to Liquid I.V. in your name and address. No login, no password.

  • You cancelled after the first and another month was charged

    The notice is the cancel date. The terms say a membership request after the first of the month takes effect the next month.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Liquid I.V. until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Liquid I.V.

What people ask about Liquid I.V..

How do I cancel Liquid I.V. deliveries?

Use the dashboard link in the Ordergroove activation email. The terms say a product subscription can be cancelled at any time there.

How do I cancel the membership?

Log in, open membership options at the bottom of the page, and follow the steps. Do it by the first of the month, or it waits until the next month. Email info@liquid-iv.com if you get stuck.

Can you cancel Liquid I.V. without me logging in?

Yes. The notice goes to Liquid I.V. in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand Liquid I.V. off to us$14.95 once · we handle the rest

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