EndSubscription
Checked 26 October 2026

How to cancel MUD/WTR

Mud Wtr, Inc. runs MUD\WTR subscriptions in the US. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with MUD/WTR so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase MUD/WTR until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if MUD/WTR never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel MUD/WTR

Fill out one short form. We mail an official termination letter to MUD/WTR's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Mud Wtr, Inc.4700 W Jefferson#101Los Angeles, CA, 90016USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the MUD/WTR subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel MUD/WTR yourself

TLDR: Click Manage, then Cancel Subscription at the bottom of the subscription details, or email drink@mudwtr.com. A trial must be stopped before it ends, cancelling does not refund a bag already charged, and first-time customers can ask for a full refund within 30 days.

Cancel in Manage

You can sign in. The help center gives these steps for US and Canadian customers.

  1. 01Log in to your MUD\WTR account.
  2. 02Click Manage.
  3. 03Click Manage on the subscription you want to cancel.
  4. 04Scroll to the bottom of the subscription details and click Cancel Subscription.

Cancel by email

The terms say you can also cancel from the account or by email.

  1. 01Email drink@mudwtr.com.
  2. 02Give the email on the account.
  3. 03Say you want the subscription cancelled.

How to know it worked

  • The terms say a cancelled subscription is not renewed after the current term ends.
  • They do not describe a confirmation email. Keep the cancel screen or the reply from drink@mudwtr.com.
  • Changing the next charge date skips or delays one shipment. That leaves the subscription on.

Watch out for

  • Delivery can be set to every 30, 60, or 90 days. It renews at the then-current price until you cancel.
  • A trial needs a card on file. Stop it before the trial ends, or the paid plan is charged. If a trial charge lands anyway, email drink@mudwtr.com.
  • If the card details go stale, the terms say Mud Wtr can keep charging the account until the subscription is terminated.
  • A one-time shop order is not a subscription. The On Demand option on the shop is a single purchase.
  • More than one plan can renew on different dates. Cancel each one.

MUD/WTR refunds

  • Cancelling stops the next renewal. It does not by itself refund a bag already charged.
  • First-time customers can ask for a full refund within 30 days of purchase. Email drink@mudwtr.com.
  • An unopened subscription order you were not ready for can be returned. The return policy says the refund is minus the return shipping label fee.
  • Items sent back outside their return process are not refunded.

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel MUD/WTR
  • You cannot log in, or do not remember the email

    The notice goes to Mud Wtr in your name and address. No login, no password.

  • You moved the date and another bag still came

    The notice asks for cancellation. Changing the next charge date only delays that shipment.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Mud Wtr until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling MUD/WTR

What people ask about MUD/WTR.

How do I cancel MUD\WTR?

Log in, open Manage, open the subscription, and click Cancel Subscription at the bottom. Or email drink@mudwtr.com.

Is skipping a delivery the same as cancelling?

No. The help center says a skip is a new next charge date. Cancel Subscription is the step that stops the renewal.

Can I get a refund?

First-time customers can ask within 30 days of purchase, at drink@mudwtr.com. An unopened bag from a subscription you were not ready for can be returned, minus the return label fee. Cancelling alone does not refund a bag already charged.

I bought one bag without a plan. Is that a subscription?

No. On Demand on the shop is a single order. A plan that renews every 30, 60, or 90 days is the subscription, and that is what Cancel Subscription stops.

Can you cancel MUD\WTR without me logging in?

Yes. The notice goes to MUD\WTR in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand MUD/WTR off to us$14.95 once · we handle the rest

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