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Checked 2 November 2026

How to cancel Naked Wines

Nakedwines.com, Inc. runs Naked Wines in the US. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Naked Wines so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Naked Wines until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Naked Wines never cancels
Cancel Naked Wines for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Naked Wines

Fill out one short form. We mail an official termination letter to Naked Wines's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Naked Wines, Attn: General CounselP.O. Box 2760Napa, CA, 94558USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Naked Wines subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Naked Wines yourself

TLDR: Cancel the Angel membership from the Angel Account section of your account, or call 1-800-673-4718 or email chat@nakedwines.com. You can cancel any time. Angel pricing and Angel-only offers stop when you do. Unspent contributions can come back, but whether that is cash or wine depends on whether you joined before March 12, 2024, and, for later members, on whether you are still an Active Angel. Wine Genie and Never Miss Out are separate subscriptions, cancelled by that same phone number or email.

Cancel in Angel Account

You are an Angel and can still sign in.

  1. 01Log in to your Naked Wines account.
  2. 02Open the Angel Account section of your Account page.
  3. 03Cancel the Angel membership there.

The terms name that section. They do not name the button. This account path is written for the Angel membership. Wine Genie and Never Miss Out are cancelled by phone or email.

Cancel by phone

You want a person, or you have Wine Genie or Never Miss Out.

  1. 01Call 1-800-673-4718, Monday to Friday, 6 a.m. to 5 p.m. PST.
  2. 02Say whether you are cancelling the Angel membership, Wine Genie, or Never Miss Out.

Cancel by email

You want it in writing.

  1. 01Email chat@nakedwines.com.
  2. 02Say you want the Angel membership cancelled, or name Wine Genie or Never Miss Out if that is the plan.
  3. 03Give the email on the account.

How to know it worked

  • The Angel payment is at least $40 a month, taken on or around the day you joined. You can change that date on your Account page.
  • There is no obligation to order wine. The balance sits in the Angel Account until you spend it.
  • After you cancel, you lose Angel pricing and Angel-only offers.
  • If you have more than one card on file and the default card fails, Naked Wines will try the other cards.

Watch out for

  • Wine Genie is a separate recurring shipment. They email a selection. If you do not change or cancel it within the time in that email, they treat it as accepted and ship it. The card is charged when the wine is on its way. Cancel that subscription by phone or email.
  • Never Miss Out reserves future vintages. The card is charged when the wine is on its way. If they raise the price above what you were shown, they email you and you can cancel that order. Cancel the subscription by phone or email.
  • Texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT only stops texts. It does not cancel the Angel membership.
  • These terms apply only in the United States. You have to be over 21.
  • A sponsor line in the terms lists Nakedwines.com, Inc., PO Box 2760, Napa, California 94558.

Naked Wines refunds

  • If you became an Angel before March 12, 2024, unspent contributions are refundable in cash or as wine of the same value, whichever you prefer.
  • If you became an Angel on or after March 12, 2024, unspent contributions are refundable in cash or as wine while you are an Active Angel, and Naked Wines chooses which. An Active Angel has made a contribution or a purchase in the last two years. If you are no longer active, the balance can only be used on merchandise, and they may send that merchandise to your last address or close the account.
  • The welcome credit is not cash. If you cancel after receiving it and you have not made a second purchase, that credit is not part of the Angel deposit refund.
  • The taste guarantee adds account credit for another order. That credit is not cash.

Sources · checked 2 November 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Naked Wines

  • You cannot log in, or do not remember the email

    The notice goes to Naked Wines's office in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Naked Wines until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Naked Wines

What people ask about Naked Wines.

How do I cancel Naked Wines?

Open the Angel Account section of your Account page, call 1-800-673-4718 (Monday to Friday, 6 a.m. to 5 p.m. PST), or email chat@nakedwines.com. Angel pricing stops. Wine Genie and Never Miss Out are cancelled by that phone number or email.

Do I get my Angel money back?

Unspent contributions can be returned. Before March 12, 2024, you choose cash or wine. On or after that date, Naked Wines chooses cash or wine while you are an Active Angel. If you are no longer active, the balance is for merchandise only.

Can you cancel Naked Wines without me logging in?

Yes. The notice goes to Naked Wines in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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