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Checked 2 November 2026

How to cancel Nespresso

Nespresso USA, Inc. runs Nespresso in the US. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Nespresso so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Nespresso until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Nespresso never cancels
Cancel Nespresso for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Nespresso

Fill out one short form. We mail an official termination letter to Nespresso's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Nespresso USA, Inc.111 W 33rd St5th FloorNew York, NY, 10120USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Nespresso subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Nespresso yourself

TLDR: Cancel EasyOrder, Nespresso's auto-replenishment, in your account on Nespresso.com, in the mobile app, at a boutique, or by calling 1-800-562-1465 or 1-877-964-6299. There is no fee and no commitment. You can change or cancel the next shipment until the day before it ships. The card is charged just before it ships. If it has already shipped, you may refuse the delivery or return unopened coffee sleeves.

Cancel in your account or the app

You can still sign in.

  1. 01Log in at Nespresso.com, or open the Nespresso app.
  2. 02Cancel or change the next EasyOrder shipment there.

The EasyOrder FAQ says you can modify or cancel any time, with no fee. It does not name the button. You can do this until the day before that order ships. An email arrives before each shipment.

Cancel at a boutique

You would rather do it in a Nespresso boutique.

  1. 01Go to a Nespresso boutique and ask them to cancel the EasyOrder.

Cancel by phone

You want Nespresso to cancel it for you.

  1. 01Call 1-800-562-1465 or 1-877-964-6299.
  2. 02Say you want the EasyOrder cancelled.

The EasyOrder page lists both numbers and does not publish hours. The shipping page labels 1-800-562-1465 as Original and 1-877-964-6299 as Vertuo.

How to know it worked

  • There is no fee to create, change, or cancel an EasyOrder, and no commitment.
  • You get an email before each order ships. You can change the coffee or the delivery date, or cancel, until the day before it ships.
  • The card is charged just before each order ships. You pay for what ships.
  • A $1 pending charge is used to check the card. It is not the coffee charge.
  • If one item is out of stock, the rest of that shipment still goes out, and you are charged only for what ships.

Watch out for

  • You can have more than one EasyOrder. Each one can be given a name, so cancel the one you mean.
  • The EasyOrder FAQ says orders of $35 or more ship free, and orders under $35 have a $6.95 standard shipping fee. The general shipping page lists free standard shipping at $50 or more for registered customers, and $6.95 below that. Those are different pages.
  • Delivery frequencies on the EasyOrder page are weekly, once in two weeks, monthly, or bi-monthly.
  • Stopping emails is not the same as cancelling EasyOrder.

Nespresso refunds

  • The EasyOrder page does not promise a refund of a shipment that already went out. It says you may refuse a package after it has shipped, under the Conditions of Sales.
  • If you already received it, unopened coffee sleeves can be returned up to 30 days after you receive them. Individual capsules and opened sleeves cannot be returned.
  • Call Nespresso Club Services at 1-800-562-1465 to start a return.

Sources · checked 2 November 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Nespresso

  • You cannot log in, or do not remember the email

    The notice goes to Nespresso USA, Inc.'s office in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Nespresso until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Nespresso

What people ask about Nespresso.

How do I cancel Nespresso EasyOrder?

Log in at Nespresso.com, use the app, go to a boutique, or call 1-800-562-1465 or 1-877-964-6299. There is no cancel fee. Do it at least a day before that shipment ships.

What if the coffee already shipped?

You may refuse the delivery. If you already have it, unopened sleeves can be returned within 30 days of receipt. Opened sleeves and loose capsules cannot. Call 1-800-562-1465 to start the return.

Can you cancel Nespresso without me logging in?

Yes. The notice goes to Nespresso in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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