Do it yourself
Cancel PeopleFinders yourself
TLDR: Open Manage Account and click Cancel Membership, or call (800) 718-8997, because the terms say postal mail does not cancel it. You keep the membership through the current billing period, then it does not renew, and a charge after you cancel is refunded only if you send the confirmation email.
Click Cancel Membership
PeopleFinders is set to renew.
- 01Log in at peoplefinders.com/login.
- 02Open Manage Account.
- 03Under Your Membership, click Cancel Membership and follow the prompts.
You can also use the contact form at peoplefinders.com/contact, or call (800) 718-8997. You keep the membership through the end of the current billing period. Then it does not renew. A month is 30 days. A trial becomes the regular fee the day after the trial ends unless you cancel first. One trial per member, computer, and email. Extra trials can be billed a regular month even if you cancel during the trial. A refund after you cancel needs the confirmation email that shows the date and time. A one-time search is not the membership. Those are not refunded. They may give you another search instead.
How to know it worked
- The membership lasts through the current billing period, then stops.
- Later fees are not billed.
Watch out for
- The terms say they do not accept a cancellation sent by postal mail.
- A dispute notice, which is not a cancel, goes to 548 Market St, Suite 29296, San Francisco, CA 94104.
PeopleFinders refunds
- A one-time search is not refunded.
- A charge that hits after you cancel is refunded only if you send the confirmation email that shows when you cancelled.
Sources · checked 29 October 2026

