Do it yourself
Cancel PeopleLooker yourself
TLDR: Open My Account, then Edit Account Information, then Cancel My Account, or email support@peoplelooker.com. Future recurring charges stop, the current period is still owed, and a refund is case by case, usually one per subscription.
Choose Cancel My Account
PeopleLooker bills the membership.
- 01Log in.
- 02Open My Account, then Edit Account Information, then Cancel My Account.
You can also email support@peoplelooker.com or use the Contact Us form. Those can be sent any time. The terms also say you can call the customer-support number on the Contact Us page during the hours posted there. They do not print that number. After you cancel, the plan does not renew and future charges stop. Charges already made, and the current period, are still owed. A billing question goes to support@peoplelooker.com. The site is not for credit, insurance, employment, or tenant decisions.
Mail a notice
You want it on paper.
- 01Write that you are cancelling, and include the email on the account.
- 02Mail it by certified mail to PeopleLooker, MSC 217730, P.O. Box 105168, Atlanta, GA 30348-5168.
The terms print that box as “MSC – 217730.” A legal claim uses a different box number at the same post office: MSC 175605, Attn: Legal Department. Email is not a valid formal notice unless a PeopleLooker officer confirms it in a signed writing. Cancel in the account as well.
How to know it worked
- The membership does not renew.
- Future recurring charges stop. The current period is still owed.
Watch out for
- They can refuse or cancel an order they think is fraudulent. If they already charged a card for an order they then cancel, they refund it.
PeopleLooker refunds
- Email support@peoplelooker.com if you want a refund. They decide case by case.
- When they refund, it is usually one refund per subscription.
- Include your name and mailing or billing address or the refund is delayed.
- A refund can take up to 30 days to show on the card statement.
Sources · checked 29 October 2026

