EndSubscription
Checked 28 October 2026

How to cancel ScoreSense

ScoreSense is a credit-monitoring membership. The terms name 2211 Partners. The FAQ names One Technologies, LLC. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

On your statement as OTL*ScoreSense

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with ScoreSense so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase ScoreSense until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if ScoreSense never cancels

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel ScoreSense

Fill out one short form. We mail an official termination letter to ScoreSense's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

2211 Partners4447 North Central ExpresswaySuite 110 PMB 406Dallas, TX, 75205USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the ScoreSense subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel ScoreSense yourself

TLDR: Use the cancel option in account settings if your state has it, or call 1-800-972-7204 with the member ID from the welcome email. After it is confirmed there are no more charges, you keep access until the month or trial ends, and there is no prorated refund.

ScoreSense charges show up as

  • OTL*ScoreSense

Cancel online, where it is offered

Your state has the online option.

  1. 01Log in and open account settings.
  2. 02Use the cancel option if it is there.

The FAQ says online cancel is only in certain states. If it is not there, start the cancel in the account chat.

Call customer care

You want a person to confirm the cancel.

  1. 01Call 1-800-972-7204.
  2. 02Have the member ID from the welcome email, your full name, and the address on the account.

Hours on the FAQ are Monday through Friday, 8 a.m. to 8 p.m. CST, Saturday 8 a.m. to 5 p.m. CST, and Sunday noon to 6 p.m. CST. The terms say to use the toll-free number on the site and on their emails. They also say you cannot cancel by email.

Mail a notice if you cannot call

You do not have a phone. The terms allow a letter in that case.

  1. 01Write that you are ending the subscription, and include your name and the member ID if you have it.
  2. 02Mail it to 2211 Partners, 4447 North Central Expressway, Suite 110, PMB 406, Dallas, TX 75205.

How to know it worked

  • The FAQ says that after the cancel is confirmed, there are no more charges, and you keep access until the monthly membership or the trial ends.
  • A cancelled membership is restarted by calling the same number. It is not a button in the account.
  • The charge can show as OTL*ScoreSense. The FAQ says OTL is One Technologies, LLC.

Watch out for

  • The terms name the company 2211 Partners and say the scores are not FICO scores. The FAQ says One Technologies, LLC, headquartered in Richardson, Texas, and that reports come from Equifax, Experian, and TransUnion.
  • A price change applies to the next period as soon as it takes effect, including for people already subscribed.
  • Adding the welcome address customercare@email.scoresense.com to your contacts does not cancel the membership. That address is only so the welcome email is not filtered.

ScoreSense refunds

  • The terms say they do not give a prorated refund when you cancel.
  • If they stop the service and you did not cause it, they may refund the unused part of a payment you already made.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel ScoreSense
  • You cannot log in, or do not remember the email

    The notice goes to ScoreSense in your name and address. No login, no password.

  • You emailed them and the membership stayed on

    The terms say email does not cancel it. Use the account, the chat, the phone, or the Dallas letter.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with ScoreSense until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling ScoreSense

What people ask about ScoreSense.

How do I cancel ScoreSense?

Call 1-800-972-7204 with your member ID, name, and address. In some states you can also cancel in account settings, or start it in the account chat. Email does not cancel it.

What does OTL*ScoreSense mean?

That is the name ScoreSense says appears on a card statement. The FAQ says OTL is One Technologies, LLC.

Can you cancel ScoreSense without me logging in?

Yes. The notice goes to ScoreSense in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Hand ScoreSense off to us$14.95 once · we handle the rest

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