How to cancel PrivacyGuard

Use the cancel link

You can still sign in.

1. 01Log in to your PrivacyGuard account.
2. 02Click the cancel link.

Call membership

You want a person.

1. 01Call 1-800-374-8273.
2. 02Say you want the membership cancelled.

Email membership

You want it in writing.

1. 01Email service@privacyguard.com.
2. 02Say you want the membership cancelled, and give the email on the account.

Mail the membership department

You want a paper notice.

1. 01Write to PrivacyGuard, P.O. Box 6100, Westerville, OH 43086-6100, Attention: Membership Department.
2. 02Say you are cancelling the agreement, and include the name on the account.

How to know it worked

• —You can cancel at any time. During a trial, you owe nothing further. After the trial, the terms also say you owe nothing further for the membership.
• —You still owe any other fees the agreement lists.
• —The membership renews on its own and bills the then-current fee until you cancel. A price increase comes with a notice, and you can cancel if you do not want the new price.

Watch out for

• —If they cannot bill the card, they can end the membership, or keep it and turn the benefits off until a charge goes through.
• —The same terms list Trilegiant at P.O. Box 4922, Stamford, CT 06907. The cancel letter goes to the Westerville box, not Stamford.
• —A free credit report once a year from each bureau is a separate government service at annualcreditreport.com. Cancelling PrivacyGuard does not change that.

PrivacyGuard refunds

• —The cancel section says that after you cancel, you owe nothing further for the membership.
• —If Trilegiant cancels you in writing, they refund the current term’s fee, unless the reason is nonpayment or misuse.